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Old 11-19-2007, 16:15   #1 (permalink)
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what the proplem withe support erae today


Network Error (tcp_error)


A communication error occurred: ""
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.


from this morning
 
Old 11-19-2007, 16:37   #2 (permalink)
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Quote:
Originally Posted by samer8008 View Post
Network Error (tcp_error)


A communication error occurred: ""
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.


from this morning
yes i have same probleme
??? updat support or maintenance
 
Old 11-19-2007, 17:22   #3 (permalink)
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Hello,

We have 3 (three) support server mirrors !
How about to use other mirrors in case of one server can't be accessed ?
 
Old 11-19-2007, 17:52   #4 (permalink)
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Ive got only mirror 1???

Can you help??? Here is clipboard-printscreen as attachment...
Attached Files
File Type: zip Clipboard01.zip (143.0 KB, 66 views)
 
Old 11-19-2007, 18:08   #5 (permalink)
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run "Shell", go to "settings" and update connection settings.
 
Old 11-19-2007, 20:29   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
run "Shell", go to "settings" and update connection settings.
not work , main support area can't accessed .........why.....???
 
Old 11-19-2007, 20:52   #7 (permalink)
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Why ? because sometimes it's good idea just read, not only write.

go here http://www.infinity-box.biz/index.php?id=support
download this: http://www.infinity-box.biz/download...file=Shell.rar
install and login in mirror sites
 
Old 11-20-2007, 02:37   #8 (permalink)
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be a cool man.........You must understand , i buy your product and dvd can't read so (I downloaded in a long day) I need access much better than mirror sites , if main support problem , just say this sites is under contructions , it's better ,make your customer understand.

and the mirror sites is allways : WARNING!!!
You have exceeded daily download limits. Please dont use any download accelator software as it will tamper with you limits.
Please try again tommorrow.


and if access with main support is never , main support it's better than all
and for everythink thanks your product is very good ..............
sorry with my bad english
 
Old 11-20-2007, 08:57   #9 (permalink)
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Thanks for info ! We will check limits on our main site and we restore download limits as soon as this support mirror site will be back

Bye !

Thread closed due to nothing to discuss any more.
If somebody still have problems with download please follow this instruction:

go here http://www.infinity-box.biz/index.php?id=support
download this: http://www.infinity-box.biz/download...file=Shell.rar
install and login in mirror sites
 
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