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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-21-2012, 14:52   #1 (permalink)
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what is this team?

my cdma doungle work ok
i need spt activation when i update my cdma key my doungle after update
blocked errer 31

DongleManager version: 1.43
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: *******, Firmware: 0118.03
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Servicing card - Stage 1...
Stage 1 completed
Servicing card - Stage 2...
Stage 2 completed. Card serviced ok
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed


Dongle serial No (S/N):
Firmware version: 0118.03
Dongle Registration/firmware upgrade required
"UK edition" status: Off
Last launched application: 0026 v.0183
Active modules:
- 01: cdma
Support area: download area
- Username:
- Password:
Online account: Infinity-CDMA Tool support
- Username:
- Password:
Dongle key:

Dongle [] identification data is damaged, error code #31

Dongle is blocked: strange user's activity detected, be more careful next time.
Dongle parameters checksum: C6DB2F


i not use any unauthrize software
pls help team..
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Old 06-21-2012, 14:56   #2 (permalink)
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Hello,

Contact to dongle@infinity-box.com and it will be solved fast.
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Old 06-21-2012, 14:59   #3 (permalink)
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i send all details i wait thank team.
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Old 06-21-2012, 15:05   #4 (permalink)
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instruction sent.

I hope we do not need to confirm any more each sent/received e-mail with forum post.
What do you think ?
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Old 06-21-2012, 15:25   #5 (permalink)
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problem solved very fast team thank infinity team.

you save my doungle life again thank you team..
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