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05-20-2005, 10:52
| #1 (permalink) |
| Freak Poster   Join Date: May 2004 Location: China,guangzhou Age: 32
Posts: 330
Member: 66410 Status: Offline Sonork: 100.72135 Thanks: 2
Thanked 208 Times in 55 Posts
| when flash x300 and killed infinity dongle Dear Infinity team . we have problem for two dongle , when customer write flash pana x300 and the dongle broken , the error as below : Loading, wait... S/N: 01DC:0103 Loading, wait... Critical error[1207] DANGER: Software can be virus infected ! Contact Support right now ! Include Log information about this error for Support ATTENTION: Don't run this software again without instruction from Support ! Check your PC for viruses ! What is problem for this . waiting ur reply , cos customers now very angry for this . Also we change many pc is same problem , plz help to solve this problem ,thanks in advance . Br Year |
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05-20-2005, 17:04
| #2 (permalink) | |
| Product Manager   Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Hello ! For sure, it's impossible that our dongle was damaged during ordinary flashing operations. Please, check this about "Critical error[1207]": Critical error[1207] Please, make all like described in this link. If error still exist then contact to us by mail for future instructions. Btw, could you, please, tell me: why you think that dongle broken ? As I can understand you see only error about virus infection on your PC. Really, it's very important for me to get answer for this question. B.R. InfinitySupport Quote:
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05-21-2005, 04:31
| #3 (permalink) | |
| Freak Poster Join Date: May 2004 Location: China,guangzhou Age: 32
Posts: 330
Member: 66410 Status: Offline Sonork: 100.72135 Thanks: 2
Thanked 208 Times in 55 Posts
| Quote:
Dear sir , Thanks for your reply . Before i already return back the Infinity dongle to the supplier , but factory dont want repair for this dongle , he said we want to crack this dongle , very funny . if we can crack this dongle , why no need buy big quantity to sell . One thing : we use this problem dongle to another pc is same problem , but when i use working infinity dongle to same pc is working perfect . Before i already sent many e-mail . But always gave me same reply . Hope u can sovle soon . That 2pcs same problem dongle yesterday already sent back to factory , plz check . Anyways , thanks for ur reply . | |
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05-21-2005, 13:02
| #4 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Hello ! Now we preparing detailed instruction for users/dealers about this situation. In very short time detailed information will be posted for public use. B.R. InfinitySupport |
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05-21-2005, 14:19
| #5 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Hello ! Small addition. As I can understand, it's info from user who had error1207 problem too, but after he made easy step, he can work w/o problems. Infinity killed my X300 B.R. InfinitySupport |
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05-21-2005, 16:43
| #6 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 35,156
Member: 130995 Status: Offline Thanks: 9,039
Thanked 25,172 Times in 4,700 Posts
| Hello ! Finally, instruction ready: User guide about damaged/blocked/killed Infinity-Box dongles: User guide about damaged/blocked/killed Infinity-Box dongles @Year If you are Infinity-Box reseller, then contact to support@infininy-box.com But please, check both documents (by link above) and ask your customers exactly: what they tried to make with Infinity-Box. In fact, it's impossible to damage our dongles during normal operations (flash, unlock etc.). Dongle can be really damaged in only one case: crack attack. B.R. InfinitySupport |
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