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Old 08-15-2005, 14:52   #1 (permalink)
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Where is the update for X500 unlocking???


PLEASE HELP !!!

every time mhen I try to unlock X500 I get this message

Device have to be POWERED-ON !
Connecting to device. Wait...
Error: wrong ACK2
Error: wrong ACK2
Error: IMEI read
Error: Device not powered or bad connection:
Current Imei:
Error: wrong ACK2

The cable is OK because unlocking and flashing with the same cable on other models is working perfect !!!

Maybe is the matter of a new bootloader and I cant find any update of the X500 software since firs version.

Last edited by kone; 08-15-2005 at 20:30.
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Old 08-15-2005, 17:35   #2 (permalink)
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Hi,

It's no need to make any update in this case because no any updates can helps with cable problem.
Please, be sure that:
1. Phone is in Power-On state
2. You have selected correct COM port
3. You use "G60" cable (14-pin cable)

Also, do you see any unibox LED blinking after you press "Unlock" button ?
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Old 08-15-2005, 20:28   #3 (permalink)
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THANKS !!! but phone still locked

Thanks !!!

Really i cant find which cable is for whuch phone

I have readed all readme files on support area but there is no any specification which phone is useing which cable

Anyway thanks for the support now phone is communicating program says SP lock is reset but phone still is asking for some code.
I have tried to reset the user code but phone is asking for some ~14 digit code ????
because is on french language some "code secondaire" is requested

Can flashing help in this situation ???
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Old 08-15-2005, 20:31   #4 (permalink)
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You have to Pana G60 Cable which also works on E365
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Old 08-15-2005, 20:33   #5 (permalink)
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Quote:
Originally Posted by kone
Thanks !!!

Really i cant find which cable is for whuch phone

I have readed all readme files on support area but there is no any specification which phone is useing which cable

Anyway thanks for the support now phone is communicating program says SP lock is reset but phone still is asking for some code.
I have tried to reset the user code but phone is asking for some ~14 digit code ????
because is on french language some "code secondaire" is requested

Can flashing help in this situation ???
Read old post like this one.
http://forum.gsmhosting.com/vbb/showthread.php?t=222631
good luck.
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Old 08-15-2005, 20:35   #6 (permalink)
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Quote:
Originally Posted by kone
Thanks !!!

Really i cant find which cable is for whuch phone

I have readed all readme files on support area but there is no any specification which phone is useing which cable

Anyway thanks for the support now phone is communicating program says SP lock is reset but phone still is asking for some code.
I have tried to reset the user code but phone is asking for some ~14 digit code ????
because is on french language some "code secondaire" is requested

Can flashing help in this situation ???
Hello,

Sorry for missing info. We will double-check our user-manual and will make detailed description.

As about your phone: try to write any flex file now. After writing flex file at first Power-On try you will see message like "Formatting" for several seconds. After this phone have to be unlocked.
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Old 08-15-2005, 20:38   #7 (permalink)
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OK NOW PROBLEM WITH THE CABLE IS SLOVED !!!

Now phone is communicating program says SP lock is reset but phone still is asking for some code.
I have tried to reset the user code but phone is asking for some ~14 digit code ????
because is on french language some "code secondaire" is requested
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Old 08-15-2005, 20:44   #8 (permalink)
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Quote:
Originally Posted by InfinitySupport
Hello,

Sorry for missing info. We will double-check our user-manual and will make detailed description.

As about your phone: try to write any flex file now. After writing flex file at first Power-On try you will see message like "Formatting" for several seconds. After this phone have to be unlocked.
Thanks I will try this tomorow because now the battery is empty.
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Old 08-16-2005, 07:28   #9 (permalink)
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PHONE SUCCESFULY UNLOCKED

Thanks to InfinitySupport
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