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08-03-2017, 21:24 | #1 (permalink) |
Junior Member Join Date: Jul 2008 Location: egypt
Posts: 39
Member: 823372 Status: Offline Thanks Meter: 1 | why cannt update ? Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: 000014F000001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 559214F0 Firmware version: 0116.02 === Process started: 05/08/2017 22:16:31 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Servicing card - Stage 1... Error servicing card: Server answer:[0036] Smart-Card Keys fault (Smart-Card can not be updated). In most cases it's a Hardware fault or harmful software activity ! One of possible damage reason: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have Activations at your damaged Smart-Card and if you have another Box/Dongle we can try to move Activation to your another Smart-Card. Contact to http://www.infinity-box.com/support/?r=2 for details. Your account will be suspended to avoid permanent Smart-Card damage. |
08-04-2017, 10:15 | #2 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
If you want to use latest Infinity software you should buy Infinity-Box/Dongle | |
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