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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-17-2012, 16:55   #1 (permalink)
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*** why is it difficult to renew support ***

All i want to do is pay for 1 more year support, finding it difficult because its not straight forward. just like dc unlocker where you enter serial number and logs require, here i have to chase up resellers and pay them for logs etc. cant it be made easier?
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Old 05-17-2012, 22:21   #2 (permalink)
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hello!

there is two steps in this procedure:
1. buying 120 infinity credits.
2. extending support via online panel.

with second point i can help you over email.
(i will do needed operations, if you find them difficult)
but paying for credits we can not skip.
you still have to find someone who is selling them
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