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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-09-2008, 08:17   #1 (permalink)
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why i cant update my dongle


i dowloaded veraion 2.60 of chinese miracle installed it but when i open it says oblsolete version...i try to update but always fail...even support mirror 1 has zero files...i like to know if theres something wrong with support right now???
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Old 09-09-2008, 11:52   #2 (permalink)
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hello!

please write about your dongle upgrade problem to [email protected]
incule your dongle manager log file to see what exact error do you facing
we will help
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Old 09-12-2008, 08:19   #3 (permalink)
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----------Process started:12:38:50 PM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Server#2 address found.
Connecting to server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Server#3 address found.
Connecting to server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
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Old 09-12-2008, 08:35   #4 (permalink)
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hello!

looks like internet connection problem on your side.
please double check if firewall or antivirus is disabled.
they should not prevent Dongle Manager access to internet
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