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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 09-17-2010, 17:59   #1 (permalink)
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Red face A worried user.


Dear Infinity team,

We know you are busy attending the other projects you've got, but we really need reliable and stable solutions to be able to work with GSM cell phones because lately we've had problems to unlock, flash or repair several handsets, for example: ZTE S315+ with new boot version (e-gold 820013), Huawei G5730, Huawei G3501, Huawei G7007, UTStarcom 1258 and others (maybe other users could add more models, that way I think we can help you out to identify them). In addition, we know you are working hard and doing your best, but we expect you fix those bugs in future updates.

P.D. I don't regret to have bought Infinitybox because I've heard and read that is one of best devices on the GSM world for service centers and I want to keep believing that.
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Old 09-17-2010, 18:49   #2 (permalink)
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man i m also worried i have bought this box last month
but lots of models are not supported
i hope they will think about this
we need more support new models to be first
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Old 09-17-2010, 19:01   #3 (permalink)
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Quote:
Originally Posted by dawood1208 View Post
man i m also worried i have bought this box last month
but lots of models are not supported
i hope they will think about this
we need more support new models to be first
To make work easier, could you mention the models you can't unlock?
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Old 09-17-2010, 22:17   #4 (permalink)
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Quote:
Originally Posted by netmobile View Post
Dear Infinity team,

We know you are busy attending the other projects you've got, but we really need reliable and stable solutions to be able to work with GSM cell phones because lately we've had problems to unlock, flash or repair several handsets, for example: ZTE S315+ with new boot version (e-gold 820013), Huawei G5730, Huawei G3501, Huawei G7007, UTStarcom 1258 and others (maybe other users could add more models, that way I think we can help you out to identify them). In addition, we know you are working hard and doing your best, but we expect you fix those bugs in future updates.

P.D. I don't regret to have bought Infinitybox because I've heard and read that is one of best devices on the GSM world for service centers and I want to keep believing that.
Hello,

As you can see, we have requested users to sell to us many phones samples for detailed tests. We have got some of them already and I hope that several models that you mentioned will be fixed in nearest time.
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Old 09-17-2010, 22:20   #5 (permalink)
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Quote:
Originally Posted by dawood1208 View Post
man i m also worried i have bought this box last month
but lots of models are not supported
i hope they will think about this
we need more support new models to be first
Dearestest Friend,

We never hide any information from our dearestest users and we always honest. We never promise to anybody free gifts with gold rings etc.
We sell only something that have ready, but not something that "will be ready in future".
If you have bought Infinity-Box last month, I hope you was able to read about this product before you have bought it.
If you still was unable to check list of supported models, please, find it here: www.infinity-box.com
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Old 09-17-2010, 22:37   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

As you can see, we have requested users to sell to us many phones samples for detailed tests. We have got some of them already and I hope that several models that you mentioned will be fixed in nearest time.
Yes, you are right, you have posted several requests asking for GSM cell phone samples, and it is good to know you have been able to get some of them which means that software bugs will be fixed asap.
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