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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-22-2019, 11:57   #1 (permalink)
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Wrong Network/operator


Hey infinity team
please help me with this...i bought 37 infinity credits to unlock lumia 550 network locked by vodafone Uk,unfotunately i did not find vodafone Uk on the list of lumia carriers..so i chose Three(3) Uk...so i wanted to ask if the order will be processed because is just showing executing since monday...and is vodafoone Uk under Three(3) also?
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Old 05-22-2019, 12:05   #2 (permalink)
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Hi,
I am sad to say but in most cases your credits will be lost.
It's good idea to read text in order form.
Code:
No refund for wrong Network/Operator selection !
No refund for IMEI with blocked counter (if the phone is asking for the PUK code) !
We will try to cancel your order but there is no any guarantee.
Please in future think well and read text BEFORE make an order.
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Old 05-23-2019, 18:11   #3 (permalink)
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So sir would you please instead use those 37 credits to activate sumsung direct unlock?
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Old 05-23-2019, 20:11   #4 (permalink)
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Quote:
Originally Posted by Faith M banda View Post
So sir would you please instead use those 37 credits to activate sumsung direct unlock?
There is a clear explanation in post #2, please read it
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