Wrong username or password - GSM-Forum

octopus82 · 08-23-2019, 03:01

Hello

I've tried to connect to my ios panel, I did read username and password with dongle manager, but the site says "Wrong username or password"

how to solve it please ? thanks

mylyxxbenci · 08-23-2019, 03:03

try to contact your reseller

**InfinitySupport** · 08-23-2019, 09:04

Quote:

Originally Posted by octopus82

Hello

I've tried to connect to my ios panel, I did read username and password with dongle manager, but the site says "Wrong username or password"

how to solve it please ? thanks

Hello,
To reset password click here - https://www.infinity-box.com/support/?r=16&help=1
What is the result ?

octopus82 · 08-23-2019, 16:42

same error happens, but I did copy/past to and from txt file, and now it works

Thanks

**InfinitySupport** · 08-23-2019, 22:43

Quote:

Originally Posted by octopus82

same error happens, but I did copy/past to and from txt file, and now it works

Thanks

It's really important to enter username and password carefully !

08-23-2019, 03:01	#1 (permalink)
octopus82 Freak Poster Join Date: Jul 2012 Posts: 333 Member: 1787478 Status: Offline Thanks Meter: 22	Wrong username or password Hello I've tried to connect to my ios panel, I did read username and password with dongle manager, but the site says "Wrong username or password" how to solve it please ? thanks

08-23-2019, 03:03	#2 (permalink)
mylyxxbenci Junior Member Join Date: Nov 2012 Location: philippines Posts: 1 Member: 1835595 Status: Offline Sonork: b6d0f898e5a0000f10b0e608 Thanks Meter: 0	try to contact your reseller

08-23-2019, 16:42	#4 (permalink)
octopus82 Freak Poster Join Date: Jul 2012 Posts: 333 Member: 1787478 Status: Offline Thanks Meter: 22	same error happens, but I did copy/past to and from txt file, and now it works Thanks