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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-03-2015, 17:54   #1 (permalink)
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@yellowboss....Infinity Main Card Damaged


Hello
I use , infinity main box from last 8yrs, already activated Infinity Best,Infinity cdma ,Infinity CM2 And SPT Box on main card..working fine from last 7yrs with box but today unfortunatly,I found My Card Damaged And Not Found or readed By Box ,I Try to change card reader but no sucsess..

Here Is log

6/3/2015 9:21:54 PM DongleManager version: 1.56
PC HWID: 0FEAC911A0E431AB99A611EEF62418BA
Card-Reader: Schlumberger e-gate 0
Token HWID: 0002506200001942
Box/Dongle is not found
Box/Dongle searching...
Box/Dongle is not found


Kindly Help me
rachittelecom
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Old 06-03-2015, 18:07   #2 (permalink)
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Quote:
Originally Posted by rachittelecom View Post
Hello
I use , infinity main box from last 8yrs, already activated Infinity Best,Infinity cdma ,Infinity CM2 And SPT Box on main card..working fine from last 7yrs with box but today unfortunatly,I found My Card Damaged And Not Found or readed By Box ,I Try to change card reader but no sucsess..

Here Is log

6/3/2015 9:21:54 PM DongleManager version: 1.56
PC HWID: 0FEAC911A0E431AB99A611EEF62418BA
Card-Reader: Schlumberger e-gate 0
Token HWID: 0002506200001942
Box/Dongle is not found
Box/Dongle searching...
Box/Dongle is not found


Kindly Help me
rachittelecom
Hello,

Your Card is alive.
Its not an Infinity-Box card details.
You must insert correct Smart-Card into box.
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Old 06-03-2015, 19:20   #3 (permalink)
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re

try to clean the card is possible conection pb
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Old 06-03-2015, 19:31   #4 (permalink)
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Originally Posted by GFTELECOM View Post
try to clean the card is possible conection pb
Card is alive, contacts is Ok, card HWID can be read well.
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Old 06-04-2015, 07:00   #5 (permalink)
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Ok, i will cross check all my smart card and tell u result

thanks for u reply
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