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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-28-2008, 14:14   #1 (permalink)
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Z2 Can not Unlock


Operation Log Here:
COM2 [VCP2] selected
Device: BenQ Z2
Checking data, wait...
Action: unlock
Boot...
Phone should be Switched OFF !
Press Power button now !
Connecting...
Boot Done
Check Connection...
Check Connection Done
Set Baud...
Set Baud Done
Check Flash...
Check Flash Done
Check Parameters...
Flash: 0089:881500010001
file saved: C:\Program Files\InfinityBox\BModule\backup_eeprom-00_20080228-151217.7FF.bin
error: not locked or unknown eeprom
Check Parameters Fail
Finished, time used: 39 sec
Remove/Install battery now !
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Old 02-28-2008, 14:20   #2 (permalink)
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Hello,

Are you sure that your phone is sp-locked ?
What you see on phone LCD ?
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Old 02-28-2008, 14:22   #3 (permalink)
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Phone ask pin code
enter pin1 code
code accepted!
after phone ask SIM Code, title is SimLock
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Old 02-28-2008, 20:23   #4 (permalink)
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Hello,

Please, make fullflash and eeprom backup and send it to [email protected] to check.
Then you can try to use repair eeprom from support area.
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Old 03-06-2008, 17:53   #5 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

Please, make fullflash and eeprom backup and send it to [email protected] to check.
Then you can try to use repair eeprom from support area.
i send files,(eep back, Flash back part 2,1 & 2,2) Please check mails.
Thank You.
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Old 03-06-2008, 19:19   #6 (permalink)
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@HakkanR
Try to use repair eeprom from support area.
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