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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-25-2009, 00:30   #1 (permalink)
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ZTE - A35 problem unlock - flash


i īve 50 phones zte-a35 ...i unlocked 42 but i īve problem wiht 8 units

first problem is when i try unlock,,,,

COM2 [VCP0] selected
module v1.69
Device: ZTE-A35
Checking data, wait...
Action: unlock
unlock method-1
Boot ...
Press and HOLD Power button now !
e-gold: 820000
loading...
next part...
boot answer: 01
Release Power button now
Boot Done
Set Baud ...
115200
Set Baud Done
Connecting ...
flash: 0001:22C4
Connecting Done
Check hardware ...
Check hardware Done
Check parameters ...
Check parameters Done
backup critical area ...
reading eeprom-static...
file saved: C:\Archivos de programa\InfinityBox\Pana01\ZTE-A35_eeprom-static_20090824-171037.B1E.bin
loading data...
data loaded
reading eeprom-security...
file saved: C:\Archivos de programa\InfinityBox\Pana01\ZTE-A35_eeprom-security_20090824-171038.B1E.bin
reading eeprom-complete...
file saved: C:\Archivos de programa\InfinityBox\Pana01\ZTE-A35_eeprom-complete_20090824-171044.B1E.bin
reading additional data...
file saved: C:\Archivos de programa\InfinityBox\Pana01\ZTE-A35_lock-area_20090824-171102.B1E.bin
backup critical area Done
Check memory ...
error: unknown firmware, read flash and send to support
Check memory Failed
Finished, time used: 42 sec
Remove/Install battery now !


and phone dead,,,,if i try to flash




i wait by 15min and not finish .stoped at 3%...,,,the same problem when itry to flash with eeprom from support

this is the file readed from phone

http://rapidshare.com/files/27107301...1X-readed.html



what can i do ?

thanks.
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Old 08-25-2009, 19:32   #2 (permalink)
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Hello,

Phone can not be dead after this operation due to software have detected new firmware version and stop to work. It was done no any changes in phone memory.
Please, double check battery voltage, charge battery if need and phone should be powered-on without problems.

We will check your firmware backup and update software ASAP for this new firmware.
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Old 08-26-2009, 16:20   #3 (permalink)
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thanks for reply

problem solved ,,
rehot procesador,,,and then i flash ,, and finished susscelfull.

it was hardware problem ,,

thanks.
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