HELP: N95 8GB mass memory not available
 

it happened when i put some musics and videos to my phone using USB data transfer and when i removed my phone using safety removed storage, it says that an error occured but my pc says that it is now safe to remove my phone..there was two option on my phone during that error, "stop" and "retry" i choose stop and then the problem occur. . .mass memory not available!. . .tried formating it (all formatting method), the NSU wont let me update my phone, it always display "phone recovery" even i do what it recommend to recover updating..always failed....

help me guys. . .

Download phoenix here on forum and flash your phone with latest version of software.

br misiu22

just use nokia updater or flash it by jaf using new firmware


br


br

i tried flashing it with jaf...the version i used is v.20.0.016, but no luck..should i use v.30?...

about phoenix, can i connect it with just a usb cable (cable comes with the fone)?..

I assumed that you don't have any box because this is your first post so thats why i wrote you best and free solution using phoenix, it's easy to!

get it here from the post by jawad8305 , there is also a link where you can get the latest software for your phone: You just follow the instructions in the post but you don't need to mark dead usb mode and you don't need to change to no connection, sync your phone.

http://forum.gsmhosting.com/vbb/showthread.php?t=624219

Good luck!

we posted at the same time, yes try with latest version and yes you can use only usb that comes with the phone. Do factory default settings to, hope it will solve your problem

br

thanks guys!>.you think it will solve my problem??..will it not kill my phone?....
i have some few questions,
do i have to uninstall any nokia software on my pc?...
do i have to connect usb to my phone while it is ON?
when i connect usb to my phone, should i choose pc suite or choose nothing?

For some people with this problem solved by flashing with highest version, for some it helped with format and for some with hardware damage it didn't help. Somebody wrote here on forum that he will come with solution for this prob in some days but still nothing about that. No you will not kill your phone! It's better that you uninstall nokia soft before, phoenix require that, then just install it again when you are done. If you flash your phone with usb cable in normal mode then choose pc suite mode on phone and if you flash it with dead usb mode you don't choose anything. You just connect phone and choose no comunication with phone and thick dead usb in phoenix and start flash.

br misiu22

ok..thanks a lot!..wish me luck!...
i'll post reply as soon as i've done that...

i've got some errors....

The flashing failed. Do you like to retry the flashing?

HRESULT 0x8421001e (-2078212066)

No connection to phone. Cannot start mode change for phone mode before flashing.

---when i click retry, it always show error...

and heres the log,

Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Asic CMT: Verifying communication to device...
Getting product info...
Loading image files...
AdlServer: Flashing Update Server Data: 210496 Bytes
AdlServer: Flashing CMT UPS data 1%
AdlServer: Flashing CMT UPS data 10%
AdlServer: Flashing CMT UPS data 20%
AdlServer: Flashing CMT UPS data 30%
AdlServer: Flashing CMT UPS data 40%
AdlServer: Flashing CMT UPS data 50%
AdlServer: Flashing CMT UPS data 60%
AdlServer: Flashing CMT UPS data 70%
AdlServer: Flashing CMT UPS data 80%
AdlServer: Flashing CMT UPS data 90%
AdlServer: Flashing CMT UPS data 100%
AdlServer: UPS data loaded
AdlServer: Update Server code succesfully sent to phone
AdlServer: Flashing Update Server Data: 1573888 Bytes
AdlServer: Flashing APE UPS data 0%
AdlServer: Flashing APE UPS data 10%
AdlServer: Flashing APE UPS data 20%
AdlServer: Flashing APE UPS data 30%
AdlServer: Flashing APE UPS data 40%
AdlServer: Flashing APE UPS data 50%
AdlServer: Flashing APE UPS data 60%
AdlServer: Flashing APE UPS data 70%
AdlServer: Flashing APE UPS data 80%
AdlServer: Flashing APE UPS data 90%
AdlServer: Flashing APE UPS data 100%
AdlServer: UPS data loaded
AdlServer: Update Server code succesfully sent to phone
AdlServer: Rebooting...
Waiting for Update Server to boot...
Asic CMT: Verifying communication to device...
Waiting for communication response: 25
Waiting for communication response: 24
Waiting for communication response: 23
Waiting for communication response: 22
Waiting for communication response: 21
Waiting for communication response: 20
Waiting for communication response: 19
Waiting for communication response: 18
Waiting for communication response: 17
Waiting for communication response: 16
Waiting for communication response: 15
Waiting for communication response: 14
Waiting for communication response: 13
Waiting for communication response: 12
Waiting for communication response: 11
Waiting for communication response: 10
Waiting for communication response: 9
Waiting for communication response: 8
Waiting for communication response: 7
Waiting for communication response: 6
Waiting for communication response: 5
Waiting for communication response: 4
Waiting for communication response: 3
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x84009427 communicating to phone. Unable to verify comm.
Unable to detect device 0x8401F121
Unable to set the phone to flash mode. Unable to flash.
Getting BB5 Phone Information from Update Server...
Asic CMT: Verifying communication to device...
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x84009427 communicating to phone. Unable to verify comm.
Unable to detect device 0x8401F121
Unable to get phone info from update server 0x8401F121
Unable to get phone information from Update Server
Getting BB5 Phone Information from Update Server...
Asic CMT: Verifying communication to device...
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x84009427 communicating to phone. Unable to verify comm.
Unable to detect device 0x8401F121
Unable to get phone info from update server 0x8401F121
Unable to get phone information from Update Server


i think my phone does not rebooting...???

Why do you not try dead usb flash with phoenix, it's the easiest way to flash if you don't have a box. Try to force your phone to boot by pressing on button.

br misiu22

how??..i cant check the dead usb flash...little help here pls.....PLEASE....

hey again, in this link that i already post once by jawad8305 the instructions are very clear, there is also some pictures about how the screen should look like. In the program you have a little box where you can mark and unmark dead usb option, you can see it on the picture. Your phone should be of and when the program ask you to power on phone just hold on button for short time and the flashing will start.

http://forum.gsmhosting.com/vbb/showthread.php?t=624219

br misiu22

still no luck...after my phone is switched on, the phoenix now cant detect my phone...

But if you do reverse, you don't choose dead usb mode, try to get contact with the phone, when you launch phoneix and go to File -manage connections-and choose to connect instead for no comunication or something like that. Don't have the program here so i can't say for sure what it says but i hope you understand what i mean. What are the condition of your phone right now? Where are you located? Maybe someone here on forum are located near you and could help you with your phone.

br misiu22