Nokia E52 dead phone USB flash - GSM-Forum

Inko · 04-01-2012, 10:52

Hi,

after a failed firmware update via Nokia Suite my E52 is dead now --> black display and only a short vibration after pressing the power on button. Therfore I've downloaded a current Phoenix (v2012.04.003.47798) release, a current NaviFirm Plus (v1.7) release and the current E52 firmare package (v081.003). Unfortunately there is no communication with the mobile after the firmware programming. Phoenix outputs the following log:

Code:

Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
Loading secondary boot code: 15168 bytes
Secondary boot loaded
BB Asic Index is: 00
Asic ID is: 000000030000022600010007600C192102011104
BB Asic Index is: 00
EM Asic ID is: 00001040
BB Asic Index is: 00
EM Asic ID is: 00001030
BB Asic Index is: 00
Public ID is: 1B800015FF5E0344584ADCC37EA7F99CA7F320A2
BB Asic Index is: 00
Asic Mode ID: 00
BB Asic Index is: 00
Hash: 25B977A055BE9B5DEC0C38A2A279C695
BB Asic Index is: 00
ROM ID: 3E273BF637BE26FA
BB Asic Index is: 00
Device type is: 05
Device Index is: 00
Manufacturer code: 0000
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 04
Device Index is: 00
Manufacturer code: FFFF
Device ID: 0000
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 00
Device Index is: 00
Manufacturer code: 0020
Device ID: 0040
Extended device ID: 0000
Revision ID: 0031
BB Asic Index is: 00
Device type is: 00
Device Index is: 01
Manufacturer code: 0000
Device ID: 0001
Extended device ID: 0000
Revision ID: 0000
BB Asic Index is: 00
Device type is: 03
Device Index is: 00
Manufacturer code: 0020
Device ID: 0040
Extended device ID: 0000
Revision ID: 0031
Loading update server code: 868592 bytes
Update server loaded
Asic CMT: Start programming 172010 KB...
Asic CMT: Programming data sent: 0%
Asic CMT: Programming data sent: 10%
Asic CMT: Programming data sent: 20%
Asic CMT: Programming data sent: 30%
Asic CMT: Programming data sent: 40%
Asic CMT: Programming data sent: 50%
Asic CMT: Programming data sent: 60%
Asic CMT: Programming data sent: 70%
Asic CMT: Programming data sent: 80%
Asic CMT: Programming data sent: 90%
Asic CMT: Programming data sent: 100%
Programming complete
Asic CMT: Verifying communication to device...
Waiting for communication response: 25
Waiting for communication response: 24
Waiting for communication response: 23
Waiting for communication response: 22
Waiting for communication response: 21
Waiting for communication response: 20
Waiting for communication response: 19
Waiting for communication response: 18
Waiting for communication response: 17
Waiting for communication response: 16
Waiting for communication response: 15
Waiting for communication response: 14
Waiting for communication response: 13
Waiting for communication response: 12
Waiting for communication response: 11
Waiting for communication response: 10
Waiting for communication response: 9
Waiting for communication response: 8
Waiting for communication response: 7
Waiting for communication response: 6
Waiting for communication response: 5
Waiting for communication response: 4
Waiting for communication response: 3
Waiting for communication response: 2
Waiting for communication response: 1
Error 0x8401F121 communicating to phone. Unable to verify comm.
Warning: Unable to communicate to product after flashing
Starting to recover the phone
Recovering phone
Initializing
Scanning image files...
Phone recovery completed. Waiting for phone to boot up
Bootup successful
Verifying communication to product (before flash finalizing) 
Failed to verfy communication to product

After the 25 tries to communicate with the E52 there is a request from Phoenix to disconnect and reconnect the USB connection. This doesn't help and the whole process ends with following error message:

Code:

Flashing finalization failed. Do you like to retry the finalizing?

HRESULT 0x8421001c (-2078212068)

Firmware: Cannot verify communication to phone after flashing. Make sure that phone booted up correctly and retry.

Hope someone of you can help me out here. The battery should be OK --> it delivers roughly 3.74V so it is still the nominal voltage.

BR

NOKIA_PLUS · 04-01-2012, 12:01

bro post this model type and product code i solve your problem

Inko · 04-01-2012, 12:15

Hi,

thanks for the fast reply.

Model: E52-1 (Type: RM-469)
Code: 0591667

BR

NOKIA_PLUS · 04-02-2012, 13:28

Bro Flash File Ver.81.3 Download and flash work 100% post result

Inko · 04-02-2012, 18:52

I'm already using the 081.003 firmware package. I recharged the battery with another E52 (measured voltage is roughly 3.95V). Unfortunately I get the same result --> the flash procedure stops with an error.

Here is the procedure as I execute it:

start Phoenix and choose "NO CONNECTION"
File -> Open Product and choose "RM-469"
Flashing -> Firmware Update
choose Product Code (0591667) and tick "Dead phone USB flashing"
click "Refurbish"
wait until I get the request to connect the USB cable and to insert the battery (pressing the power button is not needed): the device manager lists the two devices "Nokia USB Flashing Generic" and "Nokia USB Flashing Parent"
after the programming process these devices disappear
after that there are 25 attempts to communicat with E52 (without success)
at the end there is a request to disconnect and reconnect the USB cable (the devices mentioned above appear for roughly 4 seconds in the device manager and disappear again)
the whole process is aborted with the error that no communication is possible with the E52

I also tried a second USB data cable (also a Nokia C-101 data cable). Furthermore I also used another USB port and also a WinXP x68 machine --> alsways the same result (current system is a Win7 x64). Does anybody know what else could be the reason for the error?

achref977 · 08-02-2012, 16:48

same problem with me

((

dinnu · 08-02-2012, 17:09

help me urgent bro.......
i have nokia 5230
code:0585713
last 30 days back i sucessufuly flashed with 51.9.2 version by using { ufs3-hwk }downloading in navifrim
but in info its shows the mobel is 5238.....

and now the same i s hanging now and music player is not working >that why i tried to flash again today but its not working
1 st boot ok,,,,2 nd boot ok ...the problem was CNT FLASH WRITE DATA REQ FAIL........I TRIED WITH 51.9.2
AND 50.0.1
AND 50.6.1
AND I AM USING USB CABLE TO FLASH

AND I TRIED TO F BUS CABLE BUT IN THAT 1 ST BOOT ERROR IS COMING

AND NOW THE PHONE CONDITION IS DEAD ......PLSE HELP ME ,PLSE SAVE ME

ADVANCE IN THANKS FOR HELP

04-02-2012, 18:52	#5 (permalink)
Inko Junior Member Join Date: Apr 2012 Posts: 3 Member: 1742284 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	I'm already using the 081.003 firmware package. I recharged the battery with another E52 (measured voltage is roughly 3.95V). Unfortunately I get the same result --> the flash procedure stops with an error. Here is the procedure as I execute it: start Phoenix and choose "NO CONNECTION" File -> Open Product and choose "RM-469" Flashing -> Firmware Update choose Product Code (0591667) and tick "Dead phone USB flashing" click "Refurbish" wait until I get the request to connect the USB cable and to insert the battery (pressing the power button is not needed): the device manager lists the two devices "Nokia USB Flashing Generic" and "Nokia USB Flashing Parent" after the programming process these devices disappear after that there are 25 attempts to communicat with E52 (without success) at the end there is a request to disconnect and reconnect the USB cable (the devices mentioned above appear for roughly 4 seconds in the device manager and disappear again) the whole process is aborted with the error that no communication is possible with the E52 I also tried a second USB data cable (also a Nokia C-101 data cable). Furthermore I also used another USB port and also a WinXP x68 machine --> alsways the same result (current system is a Win7 x64). Does anybody know what else could be the reason for the error?

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04-01-2012, 12:01	#2 (permalink)
NOKIA_PLUS Freak Poster Join Date: Apr 2011 Location: Bangladesh Age: 23 Posts: 182 Member: 1547481 Status: Offline Thanks: 24 Thanked 23 Times in 17 Posts	bro post this model type and product code i solve your problem

04-01-2012, 12:15	#3 (permalink)
Inko Junior Member Join Date: Apr 2012 Posts: 3 Member: 1742284 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hi, thanks for the fast reply. Model: E52-1 (Type: RM-469) Code: 0591667 BR

04-02-2012, 13:28	#4 (permalink)
NOKIA_PLUS Freak Poster Join Date: Apr 2011 Location: Bangladesh Age: 23 Posts: 182 Member: 1547481 Status: Offline Thanks: 24 Thanked 23 Times in 17 Posts	Bro Flash File Ver.81.3 Download and flash work 100% post result

08-02-2012, 16:48	#6 (permalink)
achref977 Junior Member Join Date: Aug 2012 Posts: 1 Member: 1792509 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	same problem with me ((

08-02-2012, 17:09	#7 (permalink)
dinnu Freak Poster Join Date: Jul 2011 Posts: 179 Member: 1626204 Status: Offline Thanks: 41 Thanked 13 Times in 13 Posts	help me urgent bro....... i have nokia 5230 code:0585713 last 30 days back i sucessufuly flashed with 51.9.2 version by using { ufs3-hwk }downloading in navifrim but in info its shows the mobel is 5238..... and now the same i s hanging now and music player is not working >that why i tried to flash again today but its not working 1 st boot ok,,,,2 nd boot ok ...the problem was CNT FLASH WRITE DATA REQ FAIL........I TRIED WITH 51.9.2 AND 50.0.1 AND 50.6.1 AND I AM USING USB CABLE TO FLASH AND I TRIED TO F BUS CABLE BUT IN THAT 1 ST BOOT ERROR IS COMING AND NOW THE PHONE CONDITION IS DEAD ......PLSE HELP ME ,PLSE SAVE ME ADVANCE IN THANKS FOR HELP