Phoenix_Service_Software_2010_24_8_43820

[udshop]

Service and Repair ID: SR195
Version: 5.0
Published June 04, 2010
Updated: October 01, 2010

Affected Products or Services
Service Software Applications
Introduction


New version of Phoenix service software is available. This multi-protocol service software supports Nokia CDMA, GSM, TDMA, and WCDMA products.

Bulletin Content


1. Change History


Version 1: 27.9.2010 Initial version
Version 2: 30.9.2010 Information about mandatory Phoenix update by 5.10.2010 due to Tucson system udates added.
NOTE:

This version contains the latest Tucson components. Therefore it is not necessary to use Tucson Add-On Installation Package v.2010_10_9_41709.
Improvements concerning the case where phone models request SIM Lock data to be written in wrong format have been included. Therefore it is not necessary to use special DLL´s or Tucson Add-On Components for SIM Lock versions anymore.
For all Tucson activities, use of components included in this release is enough, please do not use any previously released Tucson – related dll´s or add on packages.
Due to changes and updates in the Tucson system, it is mandatory to update Phoenix to version 2010_24_8_43820 before Tuesday, 5:th of October 2010 9:00 AM Finnish Time. If you use Phoenix versions older than 2010_24_8_43820, Tucson activities will not work after system has been updated.
Main component versions in the release:
DK2 Driver Version 07.14.0.25
Nokia Connectivity Cable USB Driver Version 7.1.31.0
Flash Update Package 10.34.1.3
FLS-x Drivers Version 2.09.28

2. Main changes & error corrections from previous version

New Products added: RM-640, RM-662, RX-90
New features:
New version of Autotuning and RF Losses
New version of Flash Update Package
New versions of Product and Instrument API
Error Corrections & changes
RF Autotuning improvements for RM-497 and products using same engine enabling full repair service concept support for RM-497
Improvements for ALS Calibration
Improvements to WLAN Size 4 TX tuning
Improvements to CU-4 voltage settings
Improvements to EM calibrations and CU-4 voltage handling
Flashing improvements to dead phone flashing
Improvements to label printing
Corrections to Genius cases # 158703, #156736, #160883, #160361, #162759, #159362, #160796, #156018, #157265
3. Known errors & limitations



Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data Package 2 concept.
Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore. FLS-5 is supported with phone specific cables only.
If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong. This is caused by very old DCT-4 data packages which contain Flash Update Package and overwrite current information during installation. If you experience problems when updating FPS-x prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers except the FPS-8.
Refurbishment flashing and product code change for RX-51 product requires SX-4 card to be available
FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW version is needed to correct this, and it is estimated to be available by the end of 2010.
Please refer to product specific documents and instructions concerning the limitations of the RX-51 product
RX-51 flashing does not work when CU-4 is used
When version 2010_12_8_42304 or newer with FUSE connection manager is installed on top of older Phoenix versions, there may be an additional delay of several minutes when you start Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is finished.
When using Data Package download functions with online connection, download times may occasionally be long. This is not caused by Phoenix (or Care Suite). The download speed from online servers is occasionally is known to be slow, depending on how data is buffered on caching servers.
Note concerning the installation and use with Administrator and User rights:
If you install Phoenix, start Phoenix and configure connections from FUSE connection manager as Administrator, you may not be able to start Phoenix after you log off and try to use Phoenix with User Rights afterwards
If you experience the above mentioned problem:
Log on as Administrator
Deleted Fuse folder and its contents from: C:\Documents and Settings\All Users\Application Data\Nokia\
After this Fuse’s connection list will be empty and it can be used directly with guest/admin rights.
This has to be done only once.
After you close Phoenix, it may not restart. To rectify this:
Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe processes, or optionally restart your PC
Mass memory content file flashing does not work for all products over USB – FPS-10 or FPS-21 Flash Prommer must be used!Please use only one connection for one Flash Prommer ( USB or TCPIP ). If both USB and TCPIP connection are configured to same Flash prommer, FUSE will be unstable.
4. Installation

If you have Phoenix External 2007.4.6.170 or older you must uninstall it before installing this release.

1. Download Phoenix_Service_Software_2010_24_8_43820.exe application file to your computer (e.g. C:\TEMP).
2. Close all other programs.
3. Run Phoenix_Service_Software_2010_24_8_43820.exe and follow instructions on the screen to install Phoenix Service Software
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears on the screen
5. If you are prompted to update any existing driver or file versions, select “yes”.
6. Depending on the operating system, the PC may require rebooting.
7. Allow Windows to register the Phoenix components.
8. Open Phoenix, use FUSE to configure connections depending on the tools you use
9. If you use CU-4, please pair the connection with service adapter by selecting “pair with service adapter” - option
10. Update your prommer with the latest software included in this installation package.
11. Install and use the latest available product specific data packages or flash bundles

Supported operating systems and user rights
• Windows XP Service Pack 1 or higher
• When installing Phoenix into Win XP you must have local admin rights.
• When using in Win XP, user must have power user rights.For HW & Tool requirements please refer to to Recommended hardware for PC.
For information on product specific data packages, tools and instructions please refer to service manuals and technical bulletins.
If you are installing this version of Phoenix on a new Imaged PC, and you are using an FLS-4S or FLS-5 during the install, then install the FLS-X drivers first.5. NotesThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (OpenSSL: The Open Source toolkit for SSL/TLS).
Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved.
Copyright (c) 1995-1998 Eric Young ([email protected]). All rights reserved.
OpenSSL license text can be found from OpenSSL: Source, License.

Version 2: 30.9.2010 Information concerning the mandatory Phoenix update by 5.10.2010 due to Tucson system update added

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