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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Matador Engine Products > TSMbox+

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Old 09-20-2006, 14:22   #1 (permalink)
res
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Pantech Module FREEZES when Connect Phone

Is there any way to resolve this problem?

The Pantech Module crashes as soon as i press the "Connect Phone" button.

Pantech_service_software V1.9
TSMbox+ - fully updated

I have tried on three different computers and same problem.

No antivirus software running. and no firewall.

I also tried to connect with my computer running Safe Mode. No luck.

Atteched is a screen shot.

Please provide any assistance.

Last edited by res; 01-19-2010 at 17:02.
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Old 09-21-2006, 01:50   #2 (permalink)
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Please post here OS version and CPU, RAM etc... from your computer.
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Old 09-22-2006, 21:14   #3 (permalink)
res
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Windows XP

Freezes on service pack 1 and 2

1gb Ram

120 MB hard Drive

Tried on 3 different computer, SO i am sure it is not a computer issue.

It is a problem with the TSM Pantech software.
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Old 09-23-2006, 18:44   #4 (permalink)
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if u use pantech soft in desktop pc ll work fine , this problem its only in notebook pcs

reguards
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Old 09-28-2006, 10:37   #5 (permalink)
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I have same problem. Whenever i press on connect to phone, the software crashes. Even if there is no phone connected.

My comp is:
p4 1.8Ghz
256 ram
windows xp sp2
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Old 09-28-2006, 10:41   #6 (permalink)
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forgot to mention:
vitel module and grundig module dont crash . Only pantech

Antivirus deactivated, no firewall.

Other software works fine (jaf box, ns box, etc)
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Old 10-01-2006, 05:41   #7 (permalink)
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All this bugs are fixed, new update will be available on Monday.
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Old 10-11-2006, 19:01   #8 (permalink)
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As the out of telephones is the pin pantech
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