need license ativation file .plb - GSM-Forum

GuilleB · 10-18-2005, 16:49

HELP!!!!!!!i am a polar bear dongle user.my computer crashed bad other day.
i lost all the info on my HD.i have reinstalled everything but i need the .plb to use the polar software.please polar bear team send me plb file.i have sent emails to you support email but no answer i really have to get my alcatel software up and runnng again thanx
BR
Guille

**The_Gorr** · 10-19-2005, 03:41

hi freind

read, this will help you

When you execute any software of Polarbox this will create a directory in C:\ called Polar_Dongle_Data and inside this directory one file called Polar_Box_Dongle.txt

- This file Polar_Box_Dongle.txt contains serial dongle and email adress. Please add your reseller name to this file and send to this email adress.

- After this, in few hours you will receive one mail attached with a file called xxxxx.plb. Put this file in the same holder than the Polarbox Software and now your dongle is ready to work.

- If you have any problem, please write us at support@polarbox.net

BR

<= The_Gorr =>

Quote:

Originally Posted by GuilleB

HELP!!!!!!!i am a polar bear dongle user.my computer crashed bad other day.
i lost all the info on my HD.i have reinstalled everything but i need the .plb to use the polar software.please polar bear team send me plb file.i have sent emails to you support email but no answer i really have to get my alcatel software up and runnng again thanx
BR
Guille

GuilleB · 10-19-2005, 13:21

thanks for your repley but i have done all that about 50 times and i get no response from polar team.day 3 and still waiting for my .plb file
are they on vacation or something they usually respond very fast
BR
Guillermo

GuilleB · 10-19-2005, 13:43

guess ill send them another email..this is not good.i am losing alot of money i work with alot of alcatel sets a day.and its like taking a knife in the gut everytime i have to turn them down..
please polar team take care of you customer
BR
Guilleb

**The_Gorr** · 10-19-2005, 13:55

just wait freind, but try to send them using other email (change your email adress) if not send email (including file and reseller name) to hf40@hotmail.com he will help you....

BR

<= The_gorr =>

Quote:

Originally Posted by GuilleB

guess ill send them another email..this is not good.i am losing alot of money i work with alot of alcatel sets a day.and its like taking a knife in the gut everytime i have to turn them down..
please polar team take care of you customer
BR
Guilleb

GuilleB · 10-19-2005, 14:03

thanks again The_Gorr for your support..whos email is this?
BR
GuilleB

**The_Gorr** · 10-19-2005, 14:06

this is Wendigo's email, try to send him your file, i tryed to contact him now but he is not connected... so send him your email and wait for your licence key...

BR

<= The_Gorr =>

Quote:

Originally Posted by GuilleB

thanks again The_Gorr for your support..whos email is this?
BR
GuilleB

GuilleB · 10-19-2005, 14:08

yeah im gonna do that..my customers have me crazy.hahaha
thanx again for your help
BR
GuilleB

**wendigo** · 10-19-2005, 15:00

Hi Guillermo

I received ALL mails that u send me. But allways that answer your mailbox server give me this error:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

enlacecomunicacionesinc@gigared.com
SMTP error from remote mail server after RCPT TO:<enlacecomunicacionesinc@gigared.com>:
host smtp1.gigared.com [200.68.216.7]: 550 <enlacecomunicacionesinc@gigared.com>:
User unknown in virtual alias table

I think u must change your mailbox server

, I wrote u more than 5 mails and allways refused. Cant give u support in this conditions ...

For the PLB license, you must write at licenses@polarbox.net and we will calculate same day and answer to u, but please give to us other mail adress.

Any doubt, put here, will asnwer to u.

Sorry for this problems
WBR
Peter

**The_Gorr** · 10-19-2005, 16:07

thanks polar team ...

BR

<= The_Gorr =>

GuilleB · 10-19-2005, 18:30

hey thanks wendigo..sorry about that.i sent from my hotmail account and got your response in minutes.
everything working great again thanks polar bear team.
BR
GuilleB

GuilleB · 10-19-2005, 18:32

thanks wendigo and gorr..i sent from my hotmail account and wendigo responded instantly thank you very much sorry about the mix up it was my fault.everything working great again
thanks polar team
BR
Guilleb

galaxi · 11-17-2005, 13:41

hii

i have 1 problem with my polar box , I have received license file xxxxx.plb

i put it in the same folder than the polar box software, but my problem is the software can't run,

please help me to run it

DOUHAL · 11-17-2005, 14:11

Quote:

Originally Posted by galaxi

hii
i have 1 problem with my polar box , I have received license file xxxxx.plb
i put it in the same folder than the polar box software, but my problem is the software can't run,
please help me to run it

be sure if file *.plb number is the same of your SN ?

galaxi · 11-17-2005, 14:14

noo *.plb file number is not same of Dongle SN

10-18-2005, 16:49	#1 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	need license ativation file .plb HELP!!!!!!!i am a polar bear dongle user.my computer crashed bad other day. i lost all the info on my HD.i have reinstalled everything but i need the .plb to use the polar software.please polar bear team send me plb file.i have sent emails to you support email but no answer i really have to get my alcatel software up and runnng again thanx BR Guille

10-19-2005, 13:21	#3 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	license thanks for your repley but i have done all that about 50 times and i get no response from polar team.day 3 and still waiting for my .plb file are they on vacation or something they usually respond very fast BR Guillermo

10-19-2005, 13:43	#4 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	day 3 guess ill send them another email..this is not good.i am losing alot of money i work with alot of alcatel sets a day.and its like taking a knife in the gut everytime i have to turn them down.. please polar team take care of you customer BR Guilleb

10-19-2005, 14:03	#6 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	license thanks again The_Gorr for your support..whos email is this? BR GuilleB

10-19-2005, 14:08	#8 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	license yeah im gonna do that..my customers have me crazy.hahaha thanx again for your help BR GuilleB

10-19-2005, 15:00	#9 (permalink)
wendigo Product Manager Join Date: Mar 2002 Location: Inside PolarBox Posts: 3,633 Member: 10286 Status: Offline Sonork: 100.90962 Thanks: 2,984 Thanked 3,939 Times in 1,070 Posts	Hi Guillermo I received ALL mails that u send me. But allways that answer your mailbox server give me this error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: enlacecomunicacionesinc@gigared.com SMTP error from remote mail server after RCPT TO:<enlacecomunicacionesinc@gigared.com>: host smtp1.gigared.com [200.68.216.7]: 550 <enlacecomunicacionesinc@gigared.com>: User unknown in virtual alias table I think u must change your mailbox server , I wrote u more than 5 mails and allways refused. Cant give u support in this conditions ... For the PLB license, you must write at licenses@polarbox.net and we will calculate same day and answer to u, but please give to us other mail adress. Any doubt, put here, will asnwer to u. Sorry for this problems WBR Peter

10-19-2005, 16:07	#10 (permalink)
The_Gorr Product Manager Join Date: May 2005 Location: Tunisia Age: 35 Posts: 13,279 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks: 10,454 Thanked 21,695 Times in 3,343 Posts	thanks polar team ... BR <= The_Gorr =>

10-19-2005, 18:30	#11 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	license hey thanks wendigo..sorry about that.i sent from my hotmail account and got your response in minutes. everything working great again thanks polar bear team. BR GuilleB

10-19-2005, 18:32	#12 (permalink)
GuilleB Junior Member Join Date: Oct 2005 Posts: 36 Member: 191877 Status: Offline Thanks: 0 Thanked 7 Times in 7 Posts	license thanks wendigo and gorr..i sent from my hotmail account and wendigo responded instantly thank you very much sorry about the mix up it was my fault.everything working great again thanks polar team BR Guilleb

11-17-2005, 13:41	#13 (permalink)
galaxi Freak Poster Join Date: Aug 2001 Location: Earth Age: 31 Posts: 447 Member: 5915 Status: Offline Thanks: 12 Thanked 6 Times in 5 Posts	hii i have 1 problem with my polar box , I have received license file xxxxx.plb i put it in the same folder than the polar box software, but my problem is the software can't run, please help me to run it

11-17-2005, 14:14	#15 (permalink)
galaxi Freak Poster Join Date: Aug 2001 Location: Earth Age: 31 Posts: 447 Member: 5915 Status: Offline Thanks: 12 Thanked 6 Times in 5 Posts	noo *.plb file number is not same of Dongle SN

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