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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Universalbox

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Old 08-10-2010, 04:04   #1 (permalink)
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about credit's problems

my tool is universal box, and i just buy BB5 SL3 unlock with new SL3 credit, but the credits can not show on my tool, i bought BB5 SL3 unlock with universal credit, it is ok, what is the difference between this two tools ? i buy wrong ? the seller said they give me credits already, but i can not read, anybody knows why ?
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Old 08-10-2010, 09:04   #2 (permalink)
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The tool which belongs to this forum can be viewed at :: Universal Box ::
You have to create your own account at :: Universal Box :: and register your box to that account.
If you have account then you can receive credits from any reseller.
Credits will be used by the box registered to that account.
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Old 08-10-2010, 14:35   #3 (permalink)
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I had my own account already at UNVERSIAL BOX, but I can't receive credits from the reseller, I paid money already, and the reseller said that they give me the credits already, but i don't receive .I buy BB5 SL3 unlock with new SL3 credit, anybody can tell me WHAT THE DIFFERENCE between bb5 SL3 unlock with new SL3 credit and BB5 SL3 unlock with universal credit ?
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Old 08-10-2010, 14:43   #4 (permalink)
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About Credits not Received,
That's means your Reseller not sent Credits in your Acount its not possible if reseller sent or you don't received credits, so contact with your reseller,

about Sl3 CREDITS,

its new Credits use only for Sl3 Unlocking like N97, 5130c, etc. but you can't able to spend creditss for our other services like Samsung unlocking, dct4 imei etc.

about Normal Credits,
Normal Credits you can use for all our services like samsung unlock by imei, black beryy 1 time activation, and all other activation unlocking imei patching, also you can unlock sl3 unlock with normal credits,
for more details about consume credits have a look pricing,
:: Universal Box ::
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Old 08-10-2010, 14:55   #5 (permalink)
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Quote:
Originally Posted by winson300 View Post
I had my own account already at UNVERSIAL BOX, but I can't receive credits from the reseller, I paid money already, and the reseller said that they give me the credits already, but i don't receive .I buy BB5 SL3 unlock with new SL3 credit, anybody can tell me WHAT THE DIFFERENCE between bb5 SL3 unlock with new SL3 credit and BB5 SL3 unlock with universal credit ?
Please PM me your resellers' name.
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Old 08-10-2010, 16:17   #6 (permalink)
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you can see your log sl3 and old here in the website
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File Type: jpg ublogsl3.JPG (25.8 KB, 28 views)
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Old 08-10-2010, 22:11   #7 (permalink)
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Quote:
Originally Posted by winson300 View Post
I had my own account already at UNVERSIAL BOX, but I can't receive credits from the reseller, I paid money already, and the reseller said that they give me the credits already, but i don't receive .I buy BB5 SL3 unlock with new SL3 credit, anybody can tell me WHAT THE DIFFERENCE between bb5 SL3 unlock with new SL3 credit and BB5 SL3 unlock with universal credit ?
F.A.Q.-Frequently Asked Questions-Read before post [16 August 2011] Updated
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Old 08-11-2010, 11:50   #8 (permalink)
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I meant PM as Private Message not as Public Message...
Checked your account and I can say that you have received the credits, but your account status was inactive since you did not activated your account.
Now I have activated your account. Please try login at http://www.universalbox.com and you will see your account status.
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Old 08-11-2010, 12:10   #9 (permalink)
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Thanks , my friend, I find it , can you tell me how to use it ?
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