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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox

Universalbox Universalbox Official support area

 
 
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Old 09-09-2010, 11:47   #46 (permalink)
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UB Team is great
and its give me superman services
i unlock 3 nokia phone till now and they all unlock in just 1-2hours without any problem so i tell evey user wait till ub team take out all sl3 phones soon i 100% bleave it all sl3 phone start soon in oct-nov and the services is also very very good in just 1 hours sl3 phone models unlock from ub box
thanks to all ub team
used only ub box no one the best in nokia unlocking


thanks a million to all ub team
keep it up


ali_7867
 
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Old 09-09-2010, 12:13   #47 (permalink)
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MCU Nokia Version: 1.126, and up to date.
SMCU Nokia Version: 1.44, and up to date.
Reading Info...

HI UB TEAM
i just apply is sl3 unlocking code and i seen processing time 8days so customer cant wait he is going a broad so i like to cancelled my logs request nowwwwwwwwwwwwwwwww

thanks for your big support
when the server comes back i m ready to do business with UB TEAM
ALL GREAT

ALI


Soft Version: V 05.80 Date: 18-12-08 Type: RM-495 (5130C/5130C-2 XPRESS MUSIC) Pack: (c) Nokia
APE Core version:
Product code: 0582914
Product code: 0567772
Radio: GSM850 / GSM900 / GSM1800 / GSM1900
Original IMEI: 355212-03-********
Production serial: HED580787
HW Version: 1000
DSP Version: ICPR72_08w50
LCD Version: SEIKO
APE ADSP Version:
SIMLock service: SIMLOCK SERVER [01000B07091C]
Profile bits: 8000000000000000

Simlock config: 2343000000000000
Invalid codes entered: 1 / 0
Block: 1; Lock: 1; State: Closed; Data: 23430F
Connecting to server: US5
--------------------------------------------------------------------------------
TBB5SL3ResultThread 2.8.9.2690 finished at: 2010/09/09 12:04:11

Terminated with error: Response from server: Your log is under processing and may be ready in 8 days, 5 hours, 36 minutes. [00000880].00029110.00029108.000100B8
MCU Boot Version: 1.069, and up to date.
SMCU Boot Version: 1.34, and up to date.
Device opened at USB->UniversalBox [UBFMUSD6]
 
Old 09-09-2010, 12:17   #48 (permalink)
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You can cancel at universalbox.com website any time. Log in and go to Queues / SL3 queue...
Anyway server shows more time because it is not updated yet, but will be updated today as other servers start to work.
 
Old 09-09-2010, 12:20   #49 (permalink)
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When I move mouse over IMEI in queue , I can't see anything ...
 
Old 09-09-2010, 12:22   #50 (permalink)
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before i unlocked n97 success in 3 hrs. ok i love universal box . but now i need to unlock again and i tell my customer 2 hrs. but now universal team say.. 6 day..why!!!! i dont understand
i need same price and same time.

br.
 
Old 09-09-2010, 12:30   #51 (permalink)
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Quote:
Originally Posted by universalbox View Post
you can cancel at universalbox.com website any time. Log in and go to queues / sl3 queue...
Anyway server shows more time because it is not updated yet, but will be updated today as other servers start to work.

hi
ub team
well i cancelled the logs but i did not understand what happend
ub box server was so fast for sl3 unlocking when i done nokia n97 and n97 imni and now when i m tryingto do nokia 5130 so its saying 8 days pls do something and pls email me so i do business again pls
i m waiting for your answer sir
asap

ali_7867
 
Old 09-09-2010, 12:44   #52 (permalink)
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Quote:
Originally Posted by usernome View Post
When I move mouse over IMEI in queue , I can't see anything ...
If your log is calculated then its status shows: 'Calculated' and if you mouse over the 'Calculated' string then you will see your codes displayed.
 
Old 09-09-2010, 12:45   #53 (permalink)
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Quote:
Originally Posted by universalbox View Post
Our goal is to increase performance...
sl3 spend three days in 8 hours
and in one week? that's your performance?
 
Old 09-09-2010, 12:45   #54 (permalink)
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Stop asking the same stupid question .
They are upgrading the servers (adding new ones) so wait !!!!

What's so hard to understand ???????????
 
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Old 09-09-2010, 12:47   #55 (permalink)
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Quote:
Originally Posted by universalbox View Post
If your log is calculated then its status shows: 'Calculated' and if you mouse over the 'Calculated' string then you will see your codes displayed.
You said something about time 'till finish that's why I asked .
 
Old 09-09-2010, 12:49   #56 (permalink)
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Quote:
Originally Posted by visit999 View Post
before i unlocked n97 success in 3 hrs. ok i love universal box . but now i need to unlock again and i tell my customer 2 hrs. but now universal team say.. 6 day..why!!!! i dont understand
i need same price and same time.

br.
We need your patience until we upgrade our server park to handle as much requests as customers sends to us. You can always check SL3 unlock time at universalbox.com before sending a log. The information gathered from our site will give a clear view to your customer when he can come back to pick up his handset(s). Or even better, you can give it back to him and you can send the codes to him later when calculation is done.
 
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Old 09-09-2010, 12:51   #57 (permalink)
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Quote:
Originally Posted by GSMBOURGES View Post
sl3 spend three days in 8 hours
and in one week? that's your performance?
Yes, currently it is, but this changes day by day as said I earlier.
 
Old 09-09-2010, 12:53   #58 (permalink)
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Quote:
Originally Posted by usernome View Post
You said something about time 'till finish that's why I asked .
If you press 'Request LOG' in your UniversalBox software, the server will respond the time to wait until the log is calculated.
 
Old 09-09-2010, 13:08   #59 (permalink)
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Can you make something so I can see the time without having to put the phone on box ?
 
Old 09-10-2010, 05:33   #60 (permalink)
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Can I cancel my requested sl3 unlock and get a refund on the $270 usd spent on credits?
a week turnaround is crazy
 
 

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