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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox

Universalbox Universalbox Official support area

 
 
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Old 03-21-2011, 13:00   #1 (permalink)
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Dear universal box team pls help me!


Hi,dear experts,I have a big problem,my universal dongle not working,when I want to use it,sytem caution me as;
Device open failed at USB ( UBCDC37Q )

english bad sorry..


 
Old 03-21-2011, 13:01   #2 (permalink)
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your box is dead i think.... sorry for you you need to buy new one
 
Old 03-22-2011, 17:46   #3 (permalink)
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Tick on setup right there where you show the picture , and tick on LPT(not usb) , after tick apply.

I dont think that your box dead , bcs pc was detected still.
 
Old 03-22-2011, 19:28   #4 (permalink)
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About dead boxes (device open failed)


A: If your box is not older than 6 months:
Send back to reseller, he will manage it to us, so we can repair. (ask about shipping charges).

B:Your box is older than 6 months:
Sorry, but we cannot manage to repair.
 
 

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