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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox

Universalbox Universalbox Official support area

 
 
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Old 01-24-2006, 11:55   #1 (permalink)
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Device opening Failed?

I have a lot of uni boxes with device opening failed problem,
someone told me it is a hardware problem
please anybody have any experiance or modofocation for box?
do not tell me send it to your resseller, I have exporting limits here
I cannot send over 50 boxes to HK....

Waiting for you kind helps
IR-GSM
 
Old 01-24-2006, 15:46   #2 (permalink)
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Quote:
Originally Posted by IR-GSM
I have a lot of uni boxes with device opening failed problem,
someone told me it is a hardware problem
please anybody have any experiance or modofocation for box?
do not tell me send it to your resseller, I have exporting limits here
I cannot send over 50 boxes to HK....

Waiting for you kind helps
IR-GSM
i think just resoldering will help you 99%
 
Old 01-24-2006, 16:14   #3 (permalink)
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Resolder some time helps, some time not.
Most important thing when u opening the box:
!!!! never remove battery backup !!!!
 
Old 01-24-2006, 16:42   #4 (permalink)
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I tried resoldering and nothing happends

what happends if I remove backup battery?
any one have the same problem?
I wanna know how many destructed boxes are there.

BR
IR-GSM
 
Old 01-24-2006, 18:38   #5 (permalink)
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Quote:
Originally Posted by IR-GSM
I have a lot of uni boxes with device opening failed problem,
someone told me it is a hardware problem
please anybody have any experiance or modofocation for box?
do not tell me send it to your resseller, I have exporting limits here
I cannot send over 50 boxes to HK....

Waiting for you kind helps
IR-GSM
I can think only that you got fake boxes. Can you please show pictures about the 50 boxes? Anyway the chance for 50 bad boxes with the same problem is really low. Please contact me by private message or email and I will help you.
 
Old 01-24-2006, 21:22   #6 (permalink)
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so this is the first time hat you accept there is fake boxes on market.
if its true, you must help your customers to identify true from fake
if these boxes are fake why they getting updates from server?
the only reason for buying your boxes with high price is our trust about original made boxes in market

I will send pictures to spencer tommorow morning from my office
br
ir-gsm
 
Old 01-25-2006, 01:17   #7 (permalink)
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mr irgsm

hi
as far as my information goes u have buy only 5 boxes from pinky china
may be this boxes are bad so please send them back to u reseller so
it can be replace no needed spead lyies that u have buy 50 boxes

narry
 
Old 01-25-2006, 07:06   #8 (permalink)
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please tell me what is the purpose of the battery! cause yesterday i had the same problem the temberature at the night goes to -10 it is too cold and till the box still cold (device opening failed...) battery loosing current at the cold or something else?
 
Old 01-25-2006, 08:24   #9 (permalink)
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u workshop have minus 10 degree

hi
lols
u mean in u workshop or home the temperature is is minus 10 degree?
how any body work in minus 10 degree
may :eek i send cheap china heater costing 20 usd

regards
narry
 
Old 01-25-2006, 09:29   #10 (permalink)
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I hope you behave better in future and put some times for your customers and pay attension for their problems


IR-GSM

Last edited by IR-GSM; 01-25-2006 at 11:49.
 
Old 01-25-2006, 09:41   #11 (permalink)
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Hello Mr Return Back The Boxes And Get Refund

HI
WHAT HELL U SPEAK OF CHEATING
PLEASE RETURN BACK THE BOXES INSTEAD OF BLA
AND GET BACK THE MONEY

that end of it
regard
narry
 
Old 01-25-2006, 11:47   #12 (permalink)
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Mr. Narry
sorry about what I said and please accept my apologize here
I spoke with one of the technical staffs of UB team and he tells me my problem and what happends to my customers box here
it is local problem here about low speed internet connection here and not your boxes fault
I never need money back, I only needs explanation of problems, it means support, if you explane the errors for me and answer my questions non of th above happends
so I'm really sorry about what I said
hope be more carfull in future

Warmest regards and happy chiness new year
IR-GSM
 
Old 01-25-2006, 12:46   #13 (permalink)
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Quote:
Originally Posted by IR-GSM
Mr. Narry
sorry about what I said and please accept my apologize here
I spoke with one of the technical staffs of UB team and he tells me my problem and what happends to my customers box here
it is local problem here about low speed internet connection here and not your boxes fault
I never need money back, I only needs explanation of problems, it means support, if you explane the errors for me and answer my questions non of th above happends
so I'm really sorry about what I said
hope be more carfull in future
Warmest regards and happy chiness new year
IR-GSM
Slow internet does not cause "Device open failed" error messages.
Anyway I don't know about any clone boxes out there.
According to your post the boxes are ok and we can let this thread sink.
 
Old 01-25-2006, 14:23   #14 (permalink)
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i have cheap air wormer but in the monday was the weekend and temperature goes below zero... can low battary voltage damage box?
 
Old 01-25-2006, 14:38   #15 (permalink)
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close or delete thread please
I have no problem with that
 
 

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