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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox


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Old 04-26-2012, 04:46   #1 (permalink)
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Error opening usb device(00017118)00019320 ::: SOLVED:::


Hi support i try send log for unlock sl3 but by usb show this message terminated with error: Error opening usb device(00017118)00019320
- have instaled nokia ovi suite last version
-use universal box 2.9.7.2928
- the phone is in pc suite mode
-battery is full
- cable is original nokia usb
and another box can save the hash without problem by usb

my phone is nokia e72-2 software version 022.007
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File Type: jpg fail send log.JPG (135.7 KB, 82 views)
 
Old 04-26-2012, 15:59   #2 (permalink)
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1 : Download Revo Uninstaller Pro
2 : Uninstall Nokia PC suite & Registry too,
3 : Install Nokia Driver only and driver can find from uni folder, C:\Uni\Files\Nokia\BB5\Drivers
 
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Old 04-27-2012, 12:24   #3 (permalink)
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I have to probleme. Uninstall Pc ovi?
 
Old 05-03-2012, 02:43   #4 (permalink)
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Quote:
Originally Posted by MobilesDoctor View Post
1 : Download Revo Uninstaller Pro
2 : Uninstall Nokia PC suite & Registry too,
3 : Install Nokia Driver only and driver can find from uni folder, C:\Uni\Files\Nokia\BB5\Drivers
my problem is solved
-dowload revo uninstaller pro
-use this revounistaller for remove ovi suite and clean regystry
-use revouninstaller pro for remove nokia conectivity cable and clean registry
- install drivers from C:\Uni\Files\Nokia\BB5\Drivers
- restart pc and read phone with uni
- all is ok
thanks support
 
Old 05-04-2012, 22:21   #5 (permalink)
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Thank you for Positive Feedback.
 
 

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