Does mY ub box dead? - GSM-Forum

cetech · 11-01-2010, 06:43

This is my 3rd post. It seems my post waS deleted.

When opening the software. I got the error.

I spent so many activations in my ub box and suddenly I stuck to this error. Why?

"DEVICE OPEN FAILED AT USB"

PLs. do not delete my posT..

PLs. answer ub team,, I deserved support..

TIA.

cetech · 11-01-2010, 07:06

power(green) led and data(orange) led are all lit of my ub box..

cetech · 11-01-2010, 07:39

Here is the logs.

TSelfUpdateThread 2.8.9.2680 finished at: 2010/11/01 14:35:33

Terminated with error: No device opened [00000001].00004010
MCU Boot Version: 1.069, and up to date.
Device open failed at USB->Universal Box [xxxxxxxxxx]--------------------------------------------------------------------------------
TSelfUpdateThread 2.8.9.2680 finished at: 2010/11/01 14:35:36
Terminated with error: No device opened [00000001].00004010
MCU Boot Version: 1.069, and up to date.
Device open failed at USB->Universal Box [xxxxxxxxxx]

PLs. help ub team.

nitis009 · 11-01-2010, 08:05

i also faced this prob. but bo support by ub team when i activated bb5 unlock after 5 days my box show this error

cetech · 11-01-2010, 08:38

It seems deviced is closed and deactivated.

Is ub a box which is time controlled activations that after years of usage it will be come unusable.

Pls. clear us on this matter ub team,,

We really need ur support coz I am licensed user and owner of your box..

MobilesDoctor · 11-01-2010, 12:01

I'm really sorry to hear that.

Actually the biggest problem here, that there is no way to repair UB boxes at home, so you have two options.

First one is, if your box is under warranty period, then you can send it back to your reseller. He needs to change it to a new one without any costs.

Second one is, if it's out of warranty period, in this case you need buy new one. If you get your new box, then register it to your old account. Your credits, activations will be the same as before.

I hope You can understand this.

11-01-2010, 06:43	#1 (permalink)
cetech No Life Poster Join Date: Mar 2006 Location: Philippines Posts: 511 Member: 252201 Status: Offline Thanks Meter: 148	Does mY ub box dead? This is my 3rd post. It seems my post waS deleted. When opening the software. I got the error. I spent so many activations in my ub box and suddenly I stuck to this error. Why? "DEVICE OPEN FAILED AT USB" PLs. do not delete my posT.. PLs. answer ub team,, I deserved support.. TIA. Last edited by cetech; 11-01-2010 at 06:52.

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11-01-2010, 07:06	#2 (permalink)
cetech No Life Poster Join Date: Mar 2006 Location: Philippines Posts: 511 Member: 252201 Status: Offline Thanks Meter: 148	power(green) led and data(orange) led are all lit of my ub box..

11-01-2010, 07:39	#3 (permalink)
cetech No Life Poster Join Date: Mar 2006 Location: Philippines Posts: 511 Member: 252201 Status: Offline Thanks Meter: 148	Here is the logs. TSelfUpdateThread 2.8.9.2680 finished at: 2010/11/01 14:35:33 Terminated with error: No device opened [00000001].00004010 MCU Boot Version: 1.069, and up to date. Device open failed at USB->Universal Box [xxxxxxxxxx]-------------------------------------------------------------------------------- TSelfUpdateThread 2.8.9.2680 finished at: 2010/11/01 14:35:36 Terminated with error: No device opened [00000001].00004010 MCU Boot Version: 1.069, and up to date. Device open failed at USB->Universal Box [xxxxxxxxxx] PLs. help ub team.

11-01-2010, 08:05	#4 (permalink)
nitis009 Freak Poster Join Date: Jul 2010 Posts: 272 Member: 1343713 Status: Offline Thanks Meter: 26	i also faced this prob. but bo support by ub team when i activated bb5 unlock after 5 days my box show this error

11-01-2010, 08:38	#5 (permalink)
cetech No Life Poster Join Date: Mar 2006 Location: Philippines Posts: 511 Member: 252201 Status: Offline Thanks Meter: 148	It seems deviced is closed and deactivated. Is ub a box which is time controlled activations that after years of usage it will be come unusable. Pls. clear us on this matter ub team,, We really need ur support coz I am licensed user and owner of your box..

11-01-2010, 12:01	#6 (permalink)
MobilesDoctor No Life Poster Join Date: Oct 2004 Location: IRELAND Posts: 14,215 Member: 87357 Status: Offline Thanks Meter: 9,457	I'm really sorry to hear that. Actually the biggest problem here, that there is no way to repair UB boxes at home, so you have two options. First one is, if your box is under warranty period, then you can send it back to your reseller. He needs to change it to a new one without any costs. Second one is, if it's out of warranty period, in this case you need buy new one. If you get your new box, then register it to your old account. Your credits, activations will be the same as before. I hope You can understand this.