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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox

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Old 03-13-2011, 17:23   #1 (permalink)
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Join Date: Dec 2004
Location: stirling scotland UK
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Pls help urgent


I have tried to message regarding my box
Pls can you look at my request and respond asap

many thanks



dear sirs

My coolshak box became damaged- not repairable
I purchased second hand box - phonezone09
I had 60 credits on my coolshak account- this was kindly transferred to phonezone09
i also had unlimited bb5 unlocking on coolshak .
can you please transfer this feature to phonezone09
as I am being charged 40 credits each time for some bb5 phone
an early response would be appreciated
 
Old 03-13-2011, 17:46   #2 (permalink)
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Donate money to this user
send pm to universalbox
i think you should also include your reseller!!!
he can check your account and if that is possible he will answer you asap


br
shoktong
 
Old 03-14-2011, 09:18   #3 (permalink)
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Quote:
Originally Posted by coolshak View Post
I have tried to message regarding my box
Pls can you look at my request and respond asap

many thanks



dear sirs

My coolshak box became damaged- not repairable
I purchased second hand box - phonezone09
I had 60 credits on my coolshak account- this was kindly transferred to phonezone09
i also had unlimited bb5 unlocking on coolshak .
can you please transfer this feature to phonezone09
as I am being charged 40 credits each time for some bb5 phone
an early response would be appreciated
please send pm to universalbox with all your info. details, then we'll sort out asap, thx
 
Old 03-19-2011, 11:30   #4 (permalink)
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Join Date: Dec 2004
Location: stirling scotland UK
Age: 63
Posts: 19
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coolshak and phonezone09

still not resolved yet
how long will it take
please advise
 
Old 03-19-2011, 12:58   #5 (permalink)
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Thanks Meter: 21,659
hope soon you will get reply, i am not able to give you exact time,
 
 

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