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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Universalbox

Universalbox Universalbox Official support area

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Old 07-19-2012, 12:37   #1 (permalink)
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problem with ub

Terminated with error: No device opened [00000001].00001105
MCU Boot Version: 1.069, and up to date.
Device open failed at USB->UniversalBox [UBFF7YVY]

already installed latest ver.
 
Old 07-19-2012, 13:08   #2 (permalink)
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Go to Setup > General > Press Refresh and apply Button ...
 
Old 07-19-2012, 15:03   #3 (permalink)
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Quote:
Originally Posted by MobilesDoctor View Post
Go to Setup > General > Press Refresh and apply Button ...
i already do this but no responce http://img442.imageshack.us/img442/1159/97632442.png
 
Old 07-20-2012, 11:23   #4 (permalink)
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Quote:
Originally Posted by experttelecom View Post

About dead boxes (device open failed)


A: If your box is not older than 6 months:
Send back to reseller, he will manage it to us, so we can repair. (ask about shipping charges).

B:Your box is older than 6 months:
Sorry, but we cannot manage to repair.
 
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