SOLUTION??? "Your log is under processing...try again later.." - Page 2 - GSM-Forum

Vero · 01-29-2008, 19:23

Hello, I have 1 W910i, Here said 72 hours for Log and I said to my client 3 days, today is 4 day and nothing... how time more I should wait ?

UB, if Logs delayed more time, then tell us... if it take 10, 15 or 20 days tell us for say to clients. We can't say to clients maybe some day ur phone will be unlocked, please tell us the real time.

Regards.

majorrspca · 01-29-2008, 19:31

why will no one tell us whats happening, surely you owe that to your customers.

**MobilesDoctor** · 01-29-2008, 21:04

Quote:

Originally Posted by Vero

Hello, I have 1 W910i, Here said 72 hours for Log and I said to my client 3 days, today is 4 day and nothing... how time more I should wait ?

UB, if Logs delayed more time, then tell us... if it take 10, 15 or 20 days tell us for say to clients. We can't say to clients maybe some day ur phone will be unlocked, please tell us the real time.

Regards.

bro. please wait i know your problem, we are trying to give good support,
please be patiant,
PS: otherwise cancel your logs!!

Regards
Faisal

Vero · 01-30-2008, 00:11

Quote:

Originally Posted by MobileDoctor's

bro. please wait i know your problem, we are trying to give good support,
please be patiant,
PS: otherwise cancel your logs!!

Regards
Faisal

Ok, but tell us an better answer, we need tell something to clients, we can't say "I can unlock ur phone or maybe not", please tell us how many time for us to tell to clients.

Im patient, maybe many people is patient or maybe not, but us clients NOT, please understand and give us an better answer.

Tks.

ctroche · 01-31-2008, 02:02

well, after 20 day of bad support from UB team, my customer is not co-operating anymore, and I losed my 50 logs.

Please UBteam I need thad you return my 50 logs from this phone.

MCU Ericsson Version: 1.262, and up to date.
SMCU Ericsson Version: 1.62, and up to date.
Output power at Line1 3,97V is in range of: 4,00V ±10,0%
Output power at Line2 5,01V is in range of: 5,00V ±25,0%
Serial line 1 speed changed to 460kBaud.
Trying to send loader...
OTP IMEI/CID/PAF: 355406-01-******-X / 51 / 1
First FlashID: 897E
Phone Color: RED.
Phone CID: 52.
Connecting to server: US1
--------------------------------------------------------------------------------
TUMTSGetSECSResultThread finished at: 2008/01/25 23:16:52

Terminated with error: Response from server: Your log is under processing. Please try again later. [00000880].00029110
MCU Boot Version: 1.069, and up to date.
SMCU Boot Version: 1.34, and up to date.
Device opened at USB->Universal Box [UBCTIY1C]

thanks

cellmicro · 01-31-2008, 07:37

ub box is very poor in unlocking db2020 phones... maybe ub team will get on that! i lost 50 credits too...many are disappointed...pls ub team prove to us that your number one!

01-29-2008, 19:23	#16 (permalink)
Vero Freak Poster Join Date: Sep 2005 Age: 30 Posts: 406 Member: 185279 Status: Offline Thanks: 81 Thanked 23 Times in 19 Posts	W910i Log delayed Hello, I have 1 W910i, Here said 72 hours for Log and I said to my client 3 days, today is 4 day and nothing... how time more I should wait ? UB, if Logs delayed more time, then tell us... if it take 10, 15 or 20 days tell us for say to clients. We can't say to clients maybe some day ur phone will be unlocked, please tell us the real time. Regards.

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01-29-2008, 19:31	#17 (permalink)
majorrspca Freak Poster Join Date: Oct 2005 Location: lancashire. england. Posts: 125 Member: 193791 Status: Offline Thanks: 0 Thanked 1 Time in 1 Post	why will no one tell us whats happening, surely you owe that to your customers.

01-31-2008, 02:02	#20 (permalink)
ctroche Junior Member Join Date: May 2004 Age: 35 Posts: 20 Member: 66248 Status: Offline Thanks: 1 Thanked 1 Time in 1 Post	well, after 20 day of bad support from UB team, my customer is not co-operating anymore, and I losed my 50 logs. Please UBteam I need thad you return my 50 logs from this phone. MCU Ericsson Version: 1.262, and up to date. SMCU Ericsson Version: 1.62, and up to date. Output power at Line1 3,97V is in range of: 4,00V ±10,0% Output power at Line2 5,01V is in range of: 5,00V ±25,0% Serial line 1 speed changed to 460kBaud. Trying to send loader... OTP IMEI/CID/PAF: 355406-01-******-X / 51 / 1 First FlashID: 897E Phone Color: RED. Phone CID: 52. Connecting to server: US1 -------------------------------------------------------------------------------- TUMTSGetSECSResultThread finished at: 2008/01/25 23:16:52 Terminated with error: Response from server: Your log is under processing. Please try again later. [00000880].00029110 MCU Boot Version: 1.069, and up to date. SMCU Boot Version: 1.34, and up to date. Device opened at USB->Universal Box [UBCTIY1C] thanks

01-31-2008, 07:37	#21 (permalink)
cellmicro Freak Poster Join Date: Jan 2007 Location: orient pearl Posts: 126 Member: 424047 Status: Offline Thanks: 23 Thanked 7 Times in 5 Posts	ub box is very poor in unlocking db2020 phones... maybe ub team will get on that! i lost 50 credits too...many are disappointed...pls ub team prove to us that your number one!