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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox


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Old 07-12-2012, 16:10   #1 (permalink)
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Uni box problem


Hi just plugged my box in and it said new USB found but it didn't fully install and now a big yellow question mark in device manager tried un stalling it and re installing it still the same and even updating but it will not do it and tried refreshing it says just Device open failed at USB

Thanks in advance

spitroast
 
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Old 07-12-2012, 17:22   #2 (permalink)
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are you sure you have successfully install universalbox drivers ?
attach universalbox with usb cable,
go to setup, general --> Communication platform --> select usb and Apply
 
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Old 07-12-2012, 17:38   #3 (permalink)
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Thanks you................
 
Old 07-13-2012, 09:38   #4 (permalink)
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I tried that before i posted this thread also its been working fine before,the apply bit is blank

spitroast
 
Old 07-14-2012, 12:20   #5 (permalink)
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Anyone please>?

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Old 07-17-2012, 17:59   #6 (permalink)
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Anyone please?

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Old 07-18-2012, 06:44   #7 (permalink)
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can you post screen shot???? so that i can easily help you
 
Old 07-19-2012, 10:24   #8 (permalink)
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It was working fine and now this might just reinstall it all

spitroast
 
Old 07-20-2012, 09:41   #9 (permalink)
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Quote:
Originally Posted by spitroastxxx View Post
I tried that before i posted this thread also its been working fine before,the apply bit is blank

spitroast
can you please contact with us at live support, i hope we'll sort it out by team viewer
 
Old 07-23-2012, 09:55   #10 (permalink)
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To Repair this problem, FTDI Eeprom overwritten.follow the instructions


1, Download and install MPROG

2, Download UN UNIQUE.rar

3, Connect only the bad UB box to PC.

4, Run Mprog, load the UB_unique.ept and write it to the box

5, Disconnect and reconnect the box.
 
Old 07-23-2012, 10:51   #11 (permalink)
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Dead Box!

spitroast
 
Old 07-23-2012, 10:53   #12 (permalink)
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Quote:
Originally Posted by spitroastxxx View Post
Dead Box!

spitroast

About dead boxes (device open failed)


A: If your box is not older than 6 months:
Send back to reseller, he will manage it to us, so we can repair. (ask about shipping charges).

B:Your box is older than 6 months:
Sorry, but we cannot manage to repair.
 
 

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