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| Universalbox Universalbox Official support area |
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07-12-2012, 16:10
| #1 (permalink) |
| Freak Poster  Join Date: Jan 2007
Posts: 263
Member: 428656 Status: Offline Thanks: 67
Thanked 22 Times in 18 Posts
| Uni box problem Hi just plugged my box in and it said new USB found but it didn't fully install and now a big yellow question mark in device manager tried un stalling it and re installing it still the same and even updating but it will not do it and tried refreshing it says just Device open failed at USB Thanks in advance spitroast |
| The Following 2 Users Say Thank You to spitroastxxx For This Useful Post: |
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07-12-2012, 17:22
| #2 (permalink) |
| Product Manager   Join Date: Sep 2004 Age: 32
Posts: 15,756
Member: 80354 Status: Offline Sonork: 100.1577575 Thanks: 1,645
Thanked 20,667 Times in 3,006 Posts
| are you sure you have successfully install universalbox drivers ? attach universalbox with usb cable, go to setup, general --> Communication platform --> select usb and Apply |
| The Following 2 Users Say Thank You to Ja\/\/aD For This Useful Post: |
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07-20-2012, 09:41
| #9 (permalink) | |
| Product Manager Join Date: Sep 2004 Age: 32
Posts: 15,756
Member: 80354 Status: Offline Sonork: 100.1577575 Thanks: 1,645
Thanked 20,667 Times in 3,006 Posts
| Quote:
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07-23-2012, 09:55
| #10 (permalink) |
| Product Manager Join Date: Oct 2004 Location: Dublin > Ireland
Posts: 13,034
Member: 87357 Status: Offline Sonork: 100.1574043 Thanks: 621
Thanked 9,040 Times in 2,641 Posts
| To Repair this problem, FTDI Eeprom overwritten.follow the instructions 1, Download and install MPROG 2, Download UN UNIQUE.rar 3, Connect only the bad UB box to PC. 4, Run Mprog, load the UB_unique.ept and write it to the box 5, Disconnect and reconnect the box. |
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07-23-2012, 10:53
| #12 (permalink) | |
| Product Manager Join Date: Oct 2004 Location: Dublin > Ireland
Posts: 13,034
Member: 87357 Status: Offline Sonork: 100.1574043 Thanks: 621
Thanked 9,040 Times in 2,641 Posts
| Quote:
About dead boxes (device open failed) A: If your box is not older than 6 months: Send back to reseller, he will manage it to us, so we can repair. (ask about shipping charges). B:Your box is older than 6 months: Sorry, but we cannot manage to repair. | |
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