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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Universalbox

Universalbox Universalbox Official support area

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Old 12-23-2008, 08:26   #1 (permalink)
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universalbox problem ;

i,em problem for universalbox help my


MCU boot version: 1.069. and up to date.
Device open failed at USB-> Universal Box [UBCTKJHS]



and don't letme do any funcion
what i most make?
 
Old 12-23-2008, 08:31   #2 (permalink)
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HI. me too i'm facing the same problem .???? how can we solve it Please !!!
 
Old 12-23-2008, 08:36   #3 (permalink)
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This is usually caused by driver issues. Uninstall/Reinstall software/drivers and try again
 
Old 12-23-2008, 09:46   #4 (permalink)
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Quote:
Originally Posted by Celui View Post
This is usually caused by driver issues. Uninstall/Reinstall software/drivers and try again




i,m tested this much computer and this is not problem
 
Old 12-23-2008, 09:52   #5 (permalink)
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Have you tried the obvious such as different USB cable and different USB ports?

BR

Celui
 
Old 12-23-2008, 10:15   #6 (permalink)
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Quote:
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Have you tried the obvious such as different USB cable and different USB ports?



BR



Celui

i have tried.
may be the universalbox is damaged?
 
Old 12-23-2008, 10:48   #7 (permalink)
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open uni soft then setup n then general
in port setting press refresh n then select
check it out
 
Old 12-23-2008, 11:18   #8 (permalink)
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http://s54.radikal.ru/i146/0812/8f/c537d626491f.jpg

i have tried it too but it does not work.
How you think,i must buy the new universalbox?
 
Old 12-23-2008, 12:39   #9 (permalink)
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bro make lpt port problem solved
 
Old 12-25-2008, 06:39   #10 (permalink)
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Quote:
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bro make lpt port problem solved

please help me,how to settle Lpt port in computer rightly?thanks
and one question,can it be the problem of universalbox? may be that is its problem?
 
Old 12-25-2008, 18:00   #11 (permalink)
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@kaxa-7777

Send Back Box To Your Reseller and ask for Replacement ,for More infor read Faq !!
 
Old 12-28-2008, 06:54   #12 (permalink)
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Originally Posted by MobileDoctor's View Post
@kaxa-7777

Send Back Box To Your Reseller and ask for Replacement ,for More infor read Faq !!

I bought this box a year and half ago and i can't send it back to replace.
thanks to everyone..
 
Old 12-28-2008, 10:26   #13 (permalink)
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U can send back to your reseller but some charges will apply to U. Please install ub in another clean pc & try or reinstall ub software, sometime driver crashing will cause problem too.
 
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