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12-10-2006, 09:05 | #1 (permalink) |
Junior Member Join Date: Dec 2006
Posts: 3
Member: 407237 Status: Offline Thanks Meter: 0 | USB Dongle driver not installed!!! I'm have SST boxone box with Dongle. But I have some problems with software. I'm install SST_BoxeOne_setup, then install Dongle in USB port. Computer hardware see 2 new device 1. SST BoxOne (com3) 2. SST BoxOne Dongle (in USB devices) I'm run SST program. oll OK but when i'm need to work with telephone with test-point SST give me to see 2 messeges 1. Please connect the needle to Test-point then "ok" 2. USB Dongle driver not installed!!!!!! then "ok" after this program closed my buisness is stopped. p.s. sorry about my bed english i'm from Ukrainian |
12-12-2006, 08:54 | #2 (permalink) | |
No Life Poster Join Date: Sep 2003
Posts: 971
Member: 38795 Status: Offline Thanks Meter: 106 | Quote:
We have made several test on test machines but it did not show this problem. Please contact to our support e-mail with description of your OS installed program and devices and etc. Please try installation on another clean system. | |
12-12-2006, 12:03 | #3 (permalink) |
Junior Member Join Date: Dec 2006
Posts: 3
Member: 407237 Status: Offline Thanks Meter: 0 | 1)installation on another clean system have not give any resaults USB Dongle driver not installed!!!!!! 2)"USB Dongle driver not installed!!!!!" after install new software SST 7.56 and driver for new Dongle. But when i'm bay this box i'm have install SSTv 7.52(New BoxOne Edition) Only for BoxOne Dongle! all works. Now when I'm install old software (7.52) box it is dont work too. 3) I'm contact with our support, they made several test on test machines and it show this problem, they make resume thet problems with software and recommend me to speak with you about my problem. p.s. This is not only my problem. My friends have this problems too. |
12-12-2006, 15:00 | #4 (permalink) | |
No Life Poster Join Date: Sep 2003
Posts: 971
Member: 38795 Status: Offline Thanks Meter: 106 | Quote:
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12-12-2006, 16:49 | #5 (permalink) |
Junior Member Join Date: Dec 2006
Posts: 3
Member: 407237 Status: Offline Thanks Meter: 0 | my mail: [email protected] please, send me yuo test-program and i ask to you mail with resaults. |
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