box auth 33 - GSM-Forum

cover_one · 04-22-2008, 00:39

have instaled and upgradet to 2.07 about 2 weeks all work ok till today tray to connect and receive error BOX_AUTH_ERROR. 33. can anyone tell me why happend that ? and how to solve that ? .

allredy tray with an new update same error .

b.r.

cover_one · 04-22-2008, 13:19

this is an virus i will wait for oder to answer

cover_one · 04-23-2008, 00:57

anyone from support team can tell me how to solve that ?

amol_sm · 04-23-2008, 07:53

Unistall ur current suit & restart u r PC and install again with properly.

Post result.

Odia The Ultimate · 04-23-2008, 11:55

you can uninstall and reinstall the software as many times are you like, but it will not fix your UFS box auth issue, for that, you can check the 1000+ other posts on the subject, or chose the easy option and read the sticky thread.

Odia.

cover_one · 04-23-2008, 23:03

Quote:

Originally Posted by Odia The Ultimate

you can uninstall and reinstall the software as many times are you like, but it will not fix your UFS box auth issue, for that, you can check the 1000+ other posts on the subject, or chose the easy option and read the sticky thread.

Odia.

that mean i need to contact my resseler ? the one dit not make bussines over 1 year what solt o do now ?

wee2000 · 04-24-2008, 09:27

Follow step by step, don't skip.

1. Make sure the HWK module is upgraded to the latest by HWK update client 207, Unplug ur UFS_HWK box

2. Uninstall previous HWK suite and HWK support suite

3. Extract and Run SarasSoft_Emergency_Cleanup

4. Install HWK_Support_Suite_Setup_v02.07.000, confirm to install USB drivers (if asked to), do not run HWK Update Client yet.

5. Plug in your UFSx box to install USB drivers (v3.1.5.0)

6. Run HWK Update Client. Click 'Next', wait some time - you should see UFSx/HWK serial numbers in the HWK Update Client log window.

7. Now click on 'Quit' (do not update your HWK again)

8. Import attached 'HWK_207_2ndPC.reg' file into your Registry (extract the rar file, and double-click the extracted file, 'Yes' to overwrite)

9. Install HWK_Suite_Setup_v02.07.00. It should work.

DIGITAL BABU · 04-24-2008, 10:43

What's problam my HWK pls any one help me

Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:3:24:34 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 133428
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-FBAA9C9241600048
-- HWK Status : 1, DL: 8
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

surayya · 04-24-2008, 18:01

Quote:

Originally Posted by DIGITAL BABU

What's problam my HWK pls any one help me

Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:3:24:34 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 133428
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-FBAA9C9241600048
-- HWK Status : 1, DL: 8
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

Account for this HWK module does not exist on server. Please contact your reseller!

DIGITAL BABU · 04-25-2008, 11:28

Quote:

Originally Posted by surayya

Account for this HWK module does not exist on server. Please contact your reseller!

this message i am already viewed but what's my problem ?

kmaxmax · 05-18-2008, 07:33

Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:11:15:42 AM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 103677
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK ID : A1.04-PRO1-14xx6F*********
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs.
i hv also faced that kind of problem plz help me

GsmMunna · 05-18-2008, 08:10

@kmaxmax

1. Naver Post your HID..!
2. Contact Your Reseller For "No More Logs"

Munna.

Umair Rashid · 05-29-2008, 09:03

04-22-2008, 00:39	#1 (permalink)
cover_one No Life Poster Join Date: Dec 2004 Location: In Your Room Age: 47 Posts: 587 Member: 97299 Status: Offline Thanks Meter: 43	box auth 33 have instaled and upgradet to 2.07 about 2 weeks all work ok till today tray to connect and receive error BOX_AUTH_ERROR. 33. can anyone tell me why happend that ? and how to solve that ? . allredy tray with an new update same error . b.r.

05-18-2008, 07:33	#11 (permalink)
kmaxmax No Life Poster Join Date: Jul 2007 Location: UK Age: 45 Posts: 1,862 Member: 553000 Status: Offline Thanks Meter: 2,302	Upgrade log: ---------- HWK Update Client v 2.0.7.0 ---------- ---------- HWK upgrade started:11:15:42 AM ---------- -- Target Id : 62 CF 1 10 -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003. -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007. -- UFSx S/N : 103677 -- Features : 00000001 -- Licence 5 : True -- UFSx Vendor: N-BOX -- HWK ID : A1.04-PRO1-14xx6F********* -- HWK Status : 1, DL: 0 ---------- Locating HWK Upgrade server... HWK Upgrade server found! Preparing connection to server... Connecting to HWKUpgrade server... Server connection successfully established. Authenticating on server... Authentication stage error: Server reported error:No more upgrade logs. i hv also faced that kind of problem plz help me Last edited by GsmMunna; 05-18-2008 at 08:08.

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04-22-2008, 13:19	#2 (permalink)
cover_one No Life Poster Join Date: Dec 2004 Location: In Your Room Age: 47 Posts: 587 Member: 97299 Status: Offline Thanks Meter: 43	this is an virus i will wait for oder to answer

04-23-2008, 00:57	#3 (permalink)
cover_one No Life Poster Join Date: Dec 2004 Location: In Your Room Age: 47 Posts: 587 Member: 97299 Status: Offline Thanks Meter: 43	anyone from support team can tell me how to solve that ?

04-23-2008, 07:53	#4 (permalink)
amol_sm No Life Poster Join Date: Sep 2006 Posts: 2,929 Member: 343326 Status: Offline Thanks Meter: 1,463	Unistall ur current suit & restart u r PC and install again with properly. Post result.

04-23-2008, 11:55	#5 (permalink)
Odia The Ultimate No Life Poster Join Date: Apr 2001 Location: Where dreams become reality. Age: 54 Posts: 5,752 Member: 4042 Status: Offline Thanks Meter: 24,043	you can uninstall and reinstall the software as many times are you like, but it will not fix your UFS box auth issue, for that, you can check the 1000+ other posts on the subject, or chose the easy option and read the sticky thread. Odia.

04-24-2008, 10:43	#8 (permalink)
DIGITAL BABU No Life Poster Join Date: Dec 2006 Location: UAE Posts: 1,561 Member: 420857 Status: Offline Sonork: 100.1576793 Thanks Meter: 1,734	What's problam my HWK pls any one help me Upgrade log: ---------- HWK Update Client v 2.0.7.0 ---------- ---------- HWK upgrade started:3:24:34 PM ---------- -- Target Id : 62 CF 1 10 -- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003. -- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007. -- UFSx S/N : 133428 -- Features : 00000001 -- Licence 5 : True -- UFSx Vendor: TWISTER -- HWK ID : A1.04-PRO1-FBAA9C9241600048 -- HWK Status : 1, DL: 8 ---------- Locating HWK Upgrade server... HWK Upgrade server found! Preparing connection to server... Connecting to HWKUpgrade server... Server connection successfully established. Authenticating on server... Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

05-18-2008, 08:10	#12 (permalink)
GsmMunna No Life Poster Join Date: May 2004 Location: A ROUGH ROAD LEADS 2 THE STARS Posts: 3,452 Member: 66937 Status: Offline Thanks Meter: 5,053	@kmaxmax 1. Naver Post your HID..! 2. Contact Your Reseller For "No More Logs" Munna.

05-29-2008, 09:03	#13 (permalink)
Umair Rashid No Life Poster Join Date: Dec 2006 Location: Rawalpindi, Pakistan Posts: 2,292 Member: 421117 Status: Offline Sonork: +92 346 5544377 (PHONE) Thanks Meter: 2,522