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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK


 
 
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Old 11-22-2007, 18:01   #1 (permalink)
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Can Some1 Help me??


please guys help

i've just bought a new ufs3 and a hwk. i came and come acrosswith these errors and i dont know what to do. please its so urgent
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File Type: jpg hwk hata.JPG (102.7 KB, 112 views)
File Type: jpg ufs hata.JPG (112.0 KB, 88 views)
 
Old 11-22-2007, 19:00   #2 (permalink)
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why not anybody answers??? really urgent!! dont anybody knows what to do
 
Old 11-22-2007, 23:13   #3 (permalink)
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Hi,
nothing scare!Ower again proving and go well.
Unplug usb cable and plug in,restart hwk update.
This little blooper.
Regards!
 
Old 11-22-2007, 23:16   #4 (permalink)
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Yes,number two picture show,how upgrading no fare.
To make gin!
 
Old 11-22-2007, 23:42   #5 (permalink)
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Quote:
Originally Posted by 4Lf0nz0 View Post
why not anybody answers??? really urgent!! dont anybody knows what to do
mate, uninstall version you are running, then download and install hwk update suite first, then update via server, after that, install new hwk version, then reboot pc, and all is good and ready to go!
 
Old 11-23-2007, 12:48   #6 (permalink)
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when i use the update tool;

-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS3 SarasSoft, USB S/N: 7***4
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 71004
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ERROR : 0004
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 7***4
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ERROR : 0004
 
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Old 11-23-2007, 17:37   #7 (permalink)
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Quote:
Originally Posted by 4Lf0nz0 View Post
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS.
You need to update box firmware.
Here you have instructions, but FIRST contact your reseller.
 
Old 11-26-2007, 08:35   #8 (permalink)
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now i have this, i dont understand why hwk as this much probs
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File Type: jpg gfdgfd.JPG (81.1 KB, 44 views)
 
Old 11-26-2007, 10:20   #9 (permalink)
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now i have this, i dont understand why hwk as this much probs
Ok, reinstall the software, but instead, when asked select 'repair' option and continue, all will be ok, but you will have no imei options!
 
Old 11-27-2007, 12:49   #10 (permalink)
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how can i REinstall and repair, when i even cant install once...???
 
Old 11-27-2007, 17:43   #11 (permalink)
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Quote:
Originally Posted by 4Lf0nz0 View Post
how can i REinstall and repair, when i even cant install once...???
Since your using Vista, either disable UAC or right click the HWK Support Suite & HWK Suite and select run as Admin.

You then need to run the update client before trying to install HWK Suite.

Odia.
 
Old 11-28-2007, 09:09   #12 (permalink)
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thanks for the answer mr odia but is not a vista, just an xp dressed up Like vista... and you can see both suite setup and update client screenshots in my first post..
 
Old 11-30-2007, 17:57   #13 (permalink)
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Hello mr Odia, I have one of the oldiest Tornado with HWK. Now I have :

Code:
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF 
-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS2 SarasSoft, USB S/N: 00008xx2
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF 
-- Done, use Update Firmware to authorise UFS !
-- Target Id  : 62 CF 1 10
-- UFSx Boot  : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N   : 8xx2
-- Features   : 00000001
-- Licence 5  : True
-- UFSx Vendor: TORNADO
-- HWK ERROR  : 0004
-- Target Id  : 62 CF 1 10
-- UFSx Boot  : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N   : 8xx2
-- Features   : 00000001
-- Licence 5  : True
-- UFSx Vendor: TORNADO
-- HWK ERROR  : 0004
And my reseller not working in gsm from few years.

What can I do in this case ? I haven't reseller which can support me ...

Best Regards.
 
Old 11-30-2007, 18:19   #14 (permalink)
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Quote:
Originally Posted by cykada View Post
Hello mr Odia, I have one of the oldiest Tornado with HWK. Now I have :

Code:
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF 
-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS2 SarasSoft, USB S/N: 00008xx2
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF 
-- Done, use Update Firmware to authorise UFS !
-- Target Id  : 62 CF 1 10
-- UFSx Boot  : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N   : 8xx2
-- Features   : 00000001
-- Licence 5  : True
-- UFSx Vendor: TORNADO
-- HWK ERROR  : 0004
-- Target Id  : 62 CF 1 10
-- UFSx Boot  : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N   : 8xx2
-- Features   : 00000001
-- Licence 5  : True
-- UFSx Vendor: TORNADO
-- HWK ERROR  : 0004
And my reseller not working in gsm from few years.

What can I do in this case ? I haven't reseller which can support me ...

Best Regards.
Simply Post Compleate Reseller Detail's...!

Munna.
 
Old 12-01-2007, 09:07   #15 (permalink)
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ok, I talked with Jala from polphone.com, he can handle (he sell me HWK - not Tornado) tx for reply.
 
 

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