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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK


 
 
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Old 09-05-2008, 12:31   #1 (permalink)
Freak Poster
 
Join Date: Jul 2006
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Cannot log into support system


I have
licenced HWK version 2.07.002
Firefox 3.0.1 as my default browser with cookies enabled
Direct Internet connection (no proxies)

I press support button in software to log in to support area (could do this up to yesterday)

I fet Error message when I try to access profile, etc

My uTorrent is open and seeding so I'm not trying to cheat

Help please??
 
Old 09-07-2008, 08:20   #2 (permalink)
Freak Poster
 
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Just to clarify.

I get to the "welcome dear customer page"

When I try to get to Support area, profile, etc, it gives me the not logged in message

My box is not a clone
 
Old 09-07-2008, 18:14   #3 (permalink)
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Odia The Ultimate's Avatar
 
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Quote:
Originally Posted by tomtoolbox View Post
Just to clarify.

I get to the "welcome dear customer page"

When I try to get to Support area, profile, etc, it gives me the not logged in message

My box is not a clone
When you get Hello, dear customer page, you should click Start! before anything else.

Odia.
 
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