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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK


 
 
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Old 09-27-2008, 08:47   #1 (permalink)
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hwk update problem


dear sir i am trying to update my ufs HWK but not getting success. I have very strong NETCONNECTION and have tried so many times but still msg is coming that CONNECTION CLOSED GRACEFULLY . I am giving the log, plz look into the matter thanks a lot.

Upgrade log:
---------- HWK upgrade started:12:34:21 PM ----------
-- Target Id : 62 CF 1 7
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.6 (c) SarasSoft 2005.
-- UFSx S/N : XXXXXX
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: S-FLASHER
-- HWK ID : A1.04-PRO1-A32749D941600010
-- HWK Status : 1, DL: 10
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Connection Closed Gracefully.
 
Old 09-27-2008, 09:17   #2 (permalink)
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Mate use latest update client v2.0.8.0. Download it from here- http://sarunasoftware.com/supportlogin.html
 
Old 09-27-2008, 09:31   #3 (permalink)
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hwk update problem

Dear sir as per your instruction i have downloaded 2.08.00 latest support suitand know when i try to update, it gives this massege-:

access violation at address 0049A53C in module update client exe read of address 00000000. plz sir again check it enable to solve my problem trhanks a lot. My reseller is out of country otherwise i must catch that guy. thanks in advance.
 
Old 09-27-2008, 09:53   #4 (permalink)
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First uninstall any previous version of main suite and support suite, restart pc install support suite v2080, disable firewall and close antivirus and then try to upgrade.
 
Old 09-27-2008, 16:12   #5 (permalink)
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Thumbs up HWK Update Client v 2.0.8.0, HWK upgrade started It work

Upgrade log:
---------- HWK Update Client v 2.0.8.0 ----------
---------- HWK upgrade started:9/27/2008 11:02:00 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 57XXX
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-B411D22EXXXXXXXX
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
HWK upgrade process completed.
---------- HWK upgrade finished:11:02:16 PM ----------

= = = = = = = = = = =
 
Old 09-27-2008, 17:28   #6 (permalink)
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@ PASSIONATE BOYSUpgrade log:
---------- HWK Update Client v 2.0.8.0 ----------
---------- HWK upgrade started:26/09/2008 13:44:52 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 75xxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-85EDB44D01xxxxxxxxxx
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs

My mistake was to return to the previous version and then I could not update my tool
(TRYING SOLUTION BB5 FLASH NOW I CANT UPGRADE MY HWK AND I CANT INSTALLATION MAIN SETUP)
 
Old 09-29-2008, 07:06   #7 (permalink)
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hwk update problem

[quote=PASSIONATE_BOYS;3697523]First uninstall any previous version of main suite and support suite, restart pc install support suite v2080, disable firewall and close antivirus and then try to upgrade.[/quote

respected sir first i want to upgrade FIRMWARE of my box and whenever i try to update it give me massege that open FIRMWARE UPDATE FILE , i have checked its complete programe but not available , sir plz let me know that from where i can recieve that firmware update file enable to do this job. Sir i am trying to update my box since day before yesterday but could not get any success plz help me in this regard. thanks a lot.
 
 

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