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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 02-24-2009, 05:43   #1 (permalink)
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My HWK dead, help how to solve this problem????

yesterday i open bb5 soft and click connect but show me hwk not connected error login 45 , i open update tool show me this error message:

-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010

My Hwk is original not trial or clone , help me to solve this.......
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Old 02-24-2009, 06:05   #2 (permalink)
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please disconnect any other device like jaf, bb5 box and then try again to run the software
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Old 02-24-2009, 12:34   #3 (permalink)
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remove hwk in box, and re-attach again if still same

warranty- change another from reseller
w/o warranty- buy new one
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Old 02-26-2009, 09:24   #4 (permalink)
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Quote:
Originally Posted by hwker View Post
remove hwk in box, and re-attach again if still same

warranty- change another from reseller
w/o warranty- buy new one
i buy hwk after 6 months it is not normal to dead for 6 months......
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Old 02-27-2009, 05:19   #5 (permalink)
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so if not work just send to reseller, normally when i got this problem, remove hwk and insert hwk again it will work again...
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