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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 05-14-2008, 15:24   #1 (permalink)
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Question Need help installing HWK suite

As usual, installing HWK is a MESS.

I want to use the new version. But unlike most other software, i can't just download the latest version and have fun.

I had 2.006(?) installed. Tried to install the 2.007 50MB setup, but got error (think it said that hwk was already installed). So i uninstalled, and try again, but now i just get a new error, something about "compareversion".

Can someone please give me the complete instructions on installing the latest version of HWK?

Btw, UFS/HWK is updated to 2.007 release, as it has been used on a diferent PC before.
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Old 05-14-2008, 16:15   #2 (permalink)
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This is the error i get when installing HWK_Suite_Setup_v02.07.00.exe

Code:
---------------------------
HWK Suite - InstallShield Wizard
---------------------------
Install not authorised, please download and install HWK Support Suite 
and update with latest client and retry main install. ClientCompare
---------------------------
OK   
---------------------------
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Old 05-14-2008, 16:47   #3 (permalink)
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by me workt 100%

this is my way to install hwk and i never gud a problem!

-uninstall old software
-install hwk support setup with new drivers
-install this registry patch named global option
-now run hwk Update Client and led it read your hwk data
-now install new suite setup
by me workt 100%
Attached Files
File Type: rar GlobalOptions.rar (200 Bytes, 183 views)
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Old 05-14-2008, 16:55   #4 (permalink)
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Quote:
Originally Posted by azanduu View Post
this is my way to install hwk and i never gud a problem!

-uninstall old software
-install hwk support setup with new drivers
-install this registry patch named global option
-now run hwk Update Client and led it read your hwk data
-now install new suite setup
by me workt 100%
this way not work,do you have any solution...............please.............
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Old 05-14-2008, 17:33   #5 (permalink)
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patch the registry with global option,open update client must work,if not open windows task manager end the installation process and try again!
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Old 05-14-2008, 21:56   #6 (permalink)
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Your internet Must very ok when............
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Old 05-15-2008, 19:05   #7 (permalink)
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James_S do you solve your problem ????
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Old 05-15-2008, 19:28   #8 (permalink)
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Quote:
Originally Posted by James_S View Post
This is the error i get when installing HWK_Suite_Setup_v02.07.00.exe

Code:
---------------------------
HWK Suite - InstallShield Wizard
---------------------------
Install not authorised, please download and install HWK Support Suite 
and update with latest client and retry main install. ClientCompare
---------------------------
OK   
---------------------------
you must make so another update for your HWK ,
otherwise you can't install the HWKsuite setup ... this is the solution freind ...
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Old 05-21-2008, 23:42   #9 (permalink)
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Quote:
Originally Posted by azanduu View Post
James_S do you solve your problem ????
Yes it worked now! Thanks a lot!
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