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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 02-15-2008, 10:02   #1 (permalink)
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Odia Please Help - "HWK NOT AUTHORISED, PLEASE USE UPDATE TOOL" !!!

Odia Please Help - "HWK NOT AUTHORISED, PLEASE USE UPDATE".

When i start HWK UPDATE CLIENT > START HWK UPDATE and:

Upgrade log:
---------- HWK Update Client v 2.0.6.0 ----------
---------- HWK upgrade started:12:00:00 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 8018
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-B--------------
-- HWK Status : 1, DL: 9
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs.
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Old 02-15-2008, 10:53   #2 (permalink)
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Try to update your box after 24h.
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Old 02-15-2008, 11:29   #3 (permalink)
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Quote:
Originally Posted by Axe Man View Post
Try to update your box after 24h.
I try to update my box 3 days, but nothing results.
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Old 02-15-2008, 11:42   #4 (permalink)
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Hi, I have the same problem, are 3 days and I can not try to update the box

Upgrade log:
---------- HWK Update Client v 2.0.6.0 ----------
---------- HWK upgrade started:12.39.00 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 7***9
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-8************x37
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs.
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Old 02-15-2008, 16:23   #5 (permalink)
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waiting for 48hr then try again
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Old 02-18-2008, 02:57   #6 (permalink)
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how many hours to be wait...same problem of me one wait for 7 days but same ..pls...help us
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Old 02-18-2008, 03:33   #7 (permalink)
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easy

just uninstall software and install again


Quote:
Originally Posted by john_john View Post
how many hours to be wait...same problem of me one wait for 7 days but same ..pls...help us
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Old 02-18-2008, 09:30   #8 (permalink)
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i had the same problem , i just did update after one week

Good luck
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Old 02-18-2008, 10:26   #9 (permalink)
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plzzzzz help same problem

after 7days i do update and pass ok

but


UFxBoot V2.2 (c) SarasSoft 2003. Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007. S/n: 93***
HID:HWK: A1.04-*********xx
HWK: NOT AUTHORISED, USE UPDATE TOOL
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Old 02-18-2008, 14:01   #10 (permalink)
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Quote:
Originally Posted by wizz25 View Post
plzzzzz help same problem

after 7days i do update and pass ok

but


UFxBoot V2.2 (c) SarasSoft 2003. Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007. S/n: 93***
HID:HWK: A1.04-*********xx
HWK: NOT AUTHORISED, USE UPDATE TOOL

The problem was to modify the firmware to ufs, why leave that mistake.
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Old 02-18-2008, 14:52   #11 (permalink)
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Good and di with the solution to fix this damage, please come to this forum to find the answer to your software damage.

And everything was to update the firmware.
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