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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK


 
 
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Old 09-03-2008, 00:06   #1 (permalink)
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Original Hwk Became Clone After Three Weeks


i bought new ufs+hwk about a month ago .Upgraded it successfully and working 10000000% without any problems.
just yesterday i entered support to download some files everything went on fine.
BUT this morning i tried using it now connecting to any module and i tried upgrading it once more and all it how is CLONE.
How possible because i upgraded it before and now how come its clone.
SARAS TEAM PLS HELP ME SOLVE THIS
 
Old 09-03-2008, 00:12   #2 (permalink)
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i think the server is down cose i got the same prob 2
 
Old 09-03-2008, 00:22   #3 (permalink)
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u mean its the server and not my hwk .so i wait till server is working normal
 
Old 09-03-2008, 00:40   #4 (permalink)
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post here HWK update Client log
which is coming error from server?





Good Luck.
 
Old 09-03-2008, 04:36   #5 (permalink)
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post here screenshoot..........
 
Old 09-03-2008, 10:07   #6 (permalink)
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-- UFSx Device: UFS3 SarasSoft, USB S/N: 39442
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 39442
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010
this is the screen shots
 
Old 09-03-2008, 10:20   #7 (permalink)
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Wow Rocking News ..............
 
Old 09-03-2008, 10:21   #8 (permalink)
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yes i think it the server related problem because 3 day ago a friend hwk was saying hwk not authourised so i help upgrade it after then i decided to test the hwk it was then telling me software not compactable so i left it but after 2 day of being left alone it has started working fine so just be observant ur hwk will work fine
 
Old 09-03-2008, 10:23   #9 (permalink)
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hwk module is dead.....
 
Old 09-03-2008, 10:27   #10 (permalink)
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Quote:
Originally Posted by nii25 View Post
-- UFSx Device: UFS3 SarasSoft, USB S/N: 39442
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 39442
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010
this is the screen shots
It's HWk module problem. Clean connectors and reinstall your HWk again in UFS. If you still face problem contact your Reseller for Replacement if under Warranty.
 
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Old 09-03-2008, 10:31   #11 (permalink)
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ya its a problem in hwk module refix it all will be ok
 
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Old 09-03-2008, 21:01   #12 (permalink)
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thanks it hwk module problem i refix it and now working again 100000000000000000000000000000000%
 
Old 09-03-2008, 22:45   #13 (permalink)
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i think the server is down cose i got the same prob 2
 
Old 09-05-2008, 00:13   #14 (permalink)
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there is no more clone which works with new hwk ....
just full remove old install.
reboot pc.
install hwk support suite - update hwk -

if there is already hwk installed - hwk dongle upgraded you cant reupdate or update other/new dongle before reinstall all.
 
 

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