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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK

 
 
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Old 11-03-2007, 07:09   #1 (permalink)
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Error installing HWK_Suite_Setup_v02.06.000 28-10-2007


When try to install HWK_Suite_Setup_v02.06.000 28-10-2007
get this error
Call to RegDBQuerykey failed
and some time
OS is not supported by this installer
have tried all type of Compatibilty
NS 4.0 SP5
win98
and with out checking Compatibilty
need quick help
before this installer all was working fine
Attached Images
File Type: jpg hwk.JPG (32.3 KB, 279 views)
 
The Following User Says Thank You to fanig For This Useful Post:
Old 11-03-2007, 08:51   #2 (permalink)
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1 Install HWK_Support_Suite_Setup_v02.06.000.exe, then update HWK if needed. Do not close this window yet.
2.Install HWK_Support_Suite_Setup_v02.06.000.exe
 
Old 11-03-2007, 09:09   #3 (permalink)
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no Error installing properteis change color and win 95 to change 2000....ok solution.....
 
Old 11-03-2007, 09:10   #4 (permalink)
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no Error installing properteis change

no Error installing properteis change color and win 95 to change 2000....ok solution.....
 
Old 11-03-2007, 09:12   #5 (permalink)
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try to properteis win 95 to change win 2000 and in installing ok .......
 
Old 11-03-2007, 12:50   #6 (permalink)
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Quote:
Originally Posted by fanig View Post
When try to install HWK_Suite_Setup_v02.06.000 28-10-2007
get this error
Call to RegDBQuerykey failed
and some time
OS is not supported by this installer
have tried all type of Compatibilty
NS 4.0 SP5
win98
and with out checking Compatibilty
need quick help
before this installer all was working fine
I have same prroblem please help.
 
Old 11-03-2007, 14:22   #7 (permalink)
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Quote:
Originally Posted by diljan_07 View Post
no Error installing properteis change color and win 95 to change 2000....ok solution.....

i dont understand !!!!!!!!!!!!!!!!!!!!

which properties u mentioned in this post

pls help.............


thx in advance
 
Old 11-03-2007, 14:25   #8 (permalink)
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Quote:
Originally Posted by fanig View Post
When try to install HWK_Suite_Setup_v02.06.000 28-10-2007
get this error
Call to RegDBQuerykey failed
and some time
OS is not supported by this installer
have tried all type of Compatibilty
NS 4.0 SP5
win98
and with out checking Compatibilty
need quick help
before this installer all was working fine

i have also same complaint any know a good solution for this complaint?


\pls help me.............................any one
 
Old 11-03-2007, 16:17   #9 (permalink)
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i have the same problem here too. "can not continue installation,report to support forum"
@Odia pls help with this problem or realese a tested and error free suite for all platform of operating system(OS) most esspecially XP service pack2, unlimited and vista.
 
Old 11-03-2007, 16:24   #10 (permalink)
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Have you tried doing this already?

1. Install HWK_Support_Suite_Setup_v02.06.000.exe, Run Update client then update HWK if needed. Do not close this window yet.
2. Install HWK_Suite_Setup_v02.06.000.exe
 
Old 11-03-2007, 17:42   #11 (permalink)
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I have another problem.
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Old 11-03-2007, 18:03   #12 (permalink)
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Quote:
Originally Posted by fanig View Post
When try to install HWK_Suite_Setup_v02.06.000 28-10-2007
get this error
Call to RegDBQuerykey failed
and some time
OS is not supported by this installer
have tried all type of Compatibilty
NS 4.0 SP5
win98
and with out checking Compatibilty
need quick help
before this installer all was working fine
Quote:
Originally Posted by uppwd2 View Post
I have same prroblem please help.
Quote:
Originally Posted by vijeeshkannur View Post
i dont understand !!!!!!!!!!!!!!!!!!!!

which properties u mentioned in this post

pls help.............


thx in advance
Quote:
Originally Posted by vijeeshkannur View Post
i have also same complaint any know a good solution for this complaint?


\pls help me.............................any one
Quote:
Originally Posted by adebam View Post
i have the same problem here too. "can not continue installation,report to support forum"
@Odia pls help with this problem or realese a tested and error free suite for all platform of operating system(OS) most esspecially XP service pack2, unlimited and vista.
Quote:
Originally Posted by sdr View Post
I have another problem.
HI BRO, CHECK HERE http://forum.gsmhosting.com/vbb/show...433711&page=15 FOR SOLVED PROBLEM ALL OF YOU.


B.R
"DOGLAG"
 
Old 11-03-2007, 20:54   #13 (permalink)
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Quote:
Originally Posted by Doglag View Post
HI BRO, CHECK HERE http://forum.gsmhosting.com/vbb/show...433711&page=15 FOR SOLVED PROBLEM ALL OF YOU.


B.R
"DOGLAG"

And were is the solucion?
I have 2 P.C. In one work and in the other not work.
I uninstall the old soft , install first hwk update and second hwk 2.6 and work in first pc. Wen i try install hwk update in other pc give this error with usb driver new.
I try install and uninstall drivers separatly but not work.
I transferr the copy with SarasSoft in other pc and work good.

Sorry for my english!
 
Old 11-04-2007, 05:55   #14 (permalink)
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Quote:
Originally Posted by sdr View Post
And were is the solucion?
I have 2 P.C. In one work and in the other not work.
I uninstall the old soft , install first hwk update and second hwk 2.6 and work in first pc. Wen i try install hwk update in other pc give this error with usb driver new.
I try install and uninstall drivers separatly but not work.
I transferr the copy with SarasSoft in other pc and work good.

Sorry for my english!
HI BRO, HAVE YOU BEEN CHECK HERE http://forum.gsmhosting.com/vbb/show...433711&page=15 ? WHY YOU ASK WHERE MY SOLUTION AGAIN? IF YOU CHECK ALREADY YOU WILL BE FIND MY SOLUTION LIKE:

THIS FOR SOLVED THE PROBLEM FOR ALL OF YOU:

1. Uninstall Old HWK Suite.

2. Install HWK_Support_Suite_Setup_v02.06.000.

3. Run HWK_Support_Suite_Setup_v02.06.000.

4. Click on Next on main window of HWK_Support_Suite_Setup_v02.06.000
(Anactive Internet Connection is Required).

5. When HWK_Support_Suite_Setup_v02.06.000 finishes its process then leave it alone, dont click on "Start HWK update" at this time.

6. Go to C:\Windows\Prefetch and delete all files inside the Prefetch folder (for step 6 you can do it or not no problem).

7. Now Install HWK_Suite_Setup_v02.06.000.

8. This time hopefully HWK_Suite_Setup_v02.06.000 will go smoothly without any error.

9. When HWK_Suite_Setup_v02.06.000 finishes its instllation then go back to HWK_Support_Suite_Setup_v02.06.000 already opened window and click on Quit.

10. Now new setup should be insalled successfully. At this time you may use any of HWK modules without any error.

11. Uninstall old usb driver restart your windows xp sp2 after that put or find new usb driver for your box (C:\Program Files\SarasSoft\UFS\UFS_USB_Driver) and run update client to update your box until update succesfully completted.

NB: AFTER COMPLETE INSTALL HWK_Support_Suite_Setup_v02.06.000 AND HWK_Suite_Setup_v02.06.000 finishes without any error of HWK modules BEFORE YOU CONNECT TO "Official HWK Support Area" YOU TRY TO RUN "SeDBx" FIRST AND CONNECT YOUR BOX WITHOUT ANY ERROR AGAIN AND DON`T CLOSE IT. NOW RUN "Official HWK Support Area" THAT WILL DETECTED YOUR HWK ORI ID AND YOU CAN ENTER SUPPORT AREA WITHOUT PROBLEM OR DATA ERROR. GO SUPPORT OR FOR LOGIN "Official HWK Support Area" OR http://sarunasoftware.com/supportlogin.html (INTERNET EXPLORER ONLY). TESTED 100% BY ME. THAX`S TO HWK TEAM. BRAVOO!!!!


B.R
"DOGLAG"
 
Old 11-04-2007, 08:00   #15 (permalink)
sdr
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Quote:
Originally Posted by Doglag View Post
HI BRO, HAVE YOU BEEN CHECK HERE http://forum.gsmhosting.com/vbb/show...433711&page=15 ? WHY YOU ASK WHERE MY SOLUTION AGAIN? IF YOU CHECK ALREADY YOU WILL BE FIND MY SOLUTION LIKE:

THIS FOR SOLVED THE PROBLEM FOR ALL OF YOU:

1. Uninstall Old HWK Suite.

2. Install HWK_Support_Suite_Setup_v02.06.000.

3. Run HWK_Support_Suite_Setup_v02.06.000.

4. Click on Next on main window of HWK_Support_Suite_Setup_v02.06.000
(Anactive Internet Connection is Required).

5. When HWK_Support_Suite_Setup_v02.06.000 finishes its process then leave it alone, dont click on "Start HWK update" at this time.

6. Go to C:\Windows\Prefetch and delete all files inside the Prefetch folder (for step 6 you can do it or not no problem).

7. Now Install HWK_Suite_Setup_v02.06.000.

8. This time hopefully HWK_Suite_Setup_v02.06.000 will go smoothly without any error.

9. When HWK_Suite_Setup_v02.06.000 finishes its instllation then go back to HWK_Support_Suite_Setup_v02.06.000 already opened window and click on Quit.

10. Now new setup should be insalled successfully. At this time you may use any of HWK modules without any error.

11. Uninstall old usb driver restart your windows xp sp2 after that put or find new usb driver for your box (C:\Program Files\SarasSoft\UFS\UFS_USB_Driver) and run update client to update your box until update succesfully completted.

NB: AFTER COMPLETE INSTALL HWK_Support_Suite_Setup_v02.06.000 AND HWK_Suite_Setup_v02.06.000 finishes without any error of HWK modules BEFORE YOU CONNECT TO "Official HWK Support Area" YOU TRY TO RUN "SeDBx" FIRST AND CONNECT YOUR BOX WITHOUT ANY ERROR AGAIN AND DON`T CLOSE IT. NOW RUN "Official HWK Support Area" THAT WILL DETECTED YOUR HWK ORI ID AND YOU CAN ENTER SUPPORT AREA WITHOUT PROBLEM OR DATA ERROR. GO SUPPORT OR FOR LOGIN "Official HWK Support Area" OR http://sarunasoftware.com/supportlogin.html (INTERNET EXPLORER ONLY). TESTED 100% BY ME. THAX`S TO HWK TEAM. BRAVOO!!!!


B.R
"DOGLAG"

I cant install HWK_Support_Suite_Setup_v02.06.000 becose give this error. I have 2 sistems in this PC one new with out another install but not work. I try install v2.5 and the same problem with usb new error.
 
 

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