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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 12-15-2008, 11:50   #1 (permalink)
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problem to download and install hwk suite v2.0.8.0

I've got a problem to download the new hwk suite v2.0.8.0:

fist I've de installed the old hwk suite and support suite (v2.0.7.0) and then I've installed the new support suite and updated the client.

But on click to "support area" I can not enter it: "You are not using the latest version of HWK Suite Software."

But i've got the last version!

Please can someone help me?
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Old 12-16-2008, 04:36   #2 (permalink)
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now the latest version for hwk is v2.0.8 not v2.0.7
have you downloaded HWK_Support_Suite_v2.0.8???
If you have, please install this file first and update our hwk
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Old 12-16-2008, 04:44   #3 (permalink)
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You need to install 1st
then Go to Support & install HWK_Setup_Suite_v02.08.000.
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Old 12-16-2008, 09:01   #4 (permalink)
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install hwk support suite
download here

update the hwk box online using update client

after update patch this HWK SOLUTION file GIVEN BELOW

install hwk suite v02.08.000

download here

box not connecting means

again update the box using update client

not remove reinstall the hwk suite v02.08.000


Last edited by csm world; 02-13-2010 at 07:28.
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Old 12-16-2008, 09:22   #5 (permalink)
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Thanks a lot! All is working very well!
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Old 12-16-2008, 15:23   #6 (permalink)
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When trying to reupgrade HWK, there is a strong warning which says one can loose access to support area, should we ignore it?
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