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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK


 
 
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Old 10-24-2008, 12:55   #1 (permalink)
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problem in hwk2.8.0


hi

when i update my hwk with 2.8.0 its erase my box firmware why its hapen

befor i am useing 2.7.2 its working good somebody help
 
Old 10-24-2008, 13:07   #2 (permalink)
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-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- UFSx Device: UFS3 SarasSoft, USB S/N: 73***
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 0
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Erased,
-- UFSx S/N : 73***
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
 
Old 10-25-2008, 12:31   #3 (permalink)
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Maybe your USB to BOX cable was of poor quality or maybe your box was detected as a clone.

Odia.
 
Old 10-25-2008, 18:20   #4 (permalink)
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firs i was used ver 7 I instal hwk suite 8 ,but it doesn't work so i remove it.and instal ver 7 it doesn't conect and write this error
"HWK: NOT AUTHORISED, USE UPDATE TOOL" when i want to update againslty this error.
Upgrade log:
---------- HWK Update Client v 2.0.7.0 ----------
---------- HWK upgrade started:08:37:21 ب.ظ ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 77580
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-5CA76136416000EF
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply



with thanks Parviz
 
Old 10-26-2008, 10:15   #5 (permalink)
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the 2.0.7 was burried because the new age was come
just try update again and make sure before you doing upgrade the firmware and eeprom. Don't play with your box.
If then you see BOX_AUTH_ERR:20 and then you must write the firmware and eeprom (doing REQ-FBI make me suffer).
Don't worry...... Use any tools to repair your box...
And for odia, this is not cable problem or clone box! he already use 2.0.7.2..... ! None sense!

Last edited by FREAKS; 10-26-2008 at 10:22.
 
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