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-   -   SERVER STATUS - USE Panel V 2.3.0.7 - Upgrade/Installation/Support Server Problems (https://forum.gsmhosting.com/vbb/f311/server-status-use-panel-v-2-3-0-7-upgrade-installation-support-server-problems-822845/)

[Shadab_M] 09-14-2009 22:55

Quote:

Originally Posted by gprsman (Post 4845587)
hello tomorrow I UFS3 + HWK arrive for installation is not good HWK_Support_Suite_Setup_v02.09.000? my reseller told me that I just have to update your HWK module and not the box is correct? if you have advice for me are welcome.

thanks in advance,
gprsman.

Offcourse you need to upgrade HWK Only.

Box Firmware needs to be upgraded only if you have some problem with UFS firmware.

You may move on bt only upgrading HWK with Update Client.

Br,
Shadab Ahmad

cetech 09-15-2009 05:19

Quote:

Originally Posted by cetech (Post 4834545)
I cannot uninstall hwk suite v2.0.8 but hwk support suite uninstall well..

Here is the logs..

http://i94.photobucket.com/albums/l1...hwkerror-1.jpg

seems this error is elementary but when you expereinced it it is not easy as you think,,

Brainworks Problem Solved... seek and you shall find.. Thanks ***..

[Shadab_M] 09-15-2009 19:25

Quote:

Originally Posted by farouk04 (Post 4847724)
should we contact the box reseller or the hwk one ???

As you need to upgrade HWK, you must contact the person you bought HWK from.

Br,
Shadab Ahmad

CONG YANG 09-16-2009 08:38

2 Attachment(s)
Sir, my customer have problem , he already update hwk into suite 2.0.9 and when try to connect in dctx bb5 then appear error " none outhorized copy of software detect please use original install package " then try to repair install software by repair option cannot help, then when try to update again with update client 2.09 then appear " all ok,not necessary to update hwk ! You will loser a server log , proceed anyway " then i ask him to klik no first, so i post his problem in here , hope can get solution from supporter .... Thanks

GsmMunna 09-16-2009 09:33

Quote:

Originally Posted by CONG YANG (Post 4849683)
Sir, my customer have problem , he already update hwk into suite 2.0.9 and when try to connect in dctx bb5 then appear error " none outhorized copy of software detect please use original install package " then try to repair install software by repair option cannot help, then when try to update again with update client 2.09 then appear " all ok,not necessary to update hwk ! You will loser a server log , proceed anyway " then i ask him to klik no first, so i post his problem in here , hope can get solution from supporter .... Thanks

Run 80 Mb setup an cancel before Finish all fix..!


Munna.

CONG YANG 09-16-2009 13:09

sir , still none outhorized copy of software,please use original install package " thanks

elektra1980 09-16-2009 13:13

Please help with this error
 
I can not update my hwk, I have tried everything, please help me...
Adjunt log

Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:16/09/2009 8:10:58 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 8----
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: UFS3
-- HWK ID : A1.04-PRO1-xxxxxxxxxxxxxxxxxxx
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
Error upgrading HWK: HWK UPDATE ERROR: 80

YogiPrince 09-16-2009 16:03

micro err 20 solution
 
Quote:

Originally Posted by dullariyas (Post 4833522)
after the upgrading of hwk latest suite version 2.0.9.. hwk box cannot connect properly...... when i trying to connect the error window shows
""""unexpected exception:BOX_AUTH_ERROR:20""""'

please help me what kind of error occured and how to solve it..... help me please hwk team

2.0.9 1. window upgrade 2.install hwk support suite update clint support site me ja ker req.fbi load uske bad update ufs firmwere ok req.fbi file select 2 mnt wait ufs firmwere done ur box is ok :eek:

GsmMunna 09-17-2009 04:48

Quote:

Originally Posted by CONG YANG (Post 4850447)
sir , still none outhorized copy of software,please use original install package " thanks

Must update your hwk All fix..@ if no logs ask your reseller to give..!!!


Munna.

amn32 09-17-2009 06:06

There is no reseller in my area. So i am unable to contact him ,I want to re open my hwk account , Pls help me on line to fix this prob . I,ll pay for this .

odetundun 09-17-2009 21:53

UFS Instalation problem
 
BAD ENVIRONMENT: CLEAR SYSTEM OF OBSOLATTE DRIVERS
Pls, i need the solution quick. THANKS

rmenganag 09-18-2009 03:24

Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:17/09/2009 19:33:54 ----------
-- Target Id : XXXXXXX
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : XXXXX
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : XXXXXXXXXXXXXXXXX
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Error preparing connection to server! Please check your internet connection and try again. Cannot get valid data from server! Please check your internet connection and try again!

Please Help I received HWKuFs Micro today???????? I'm using a proxy server. Could I use it???

Major-T 09-18-2009 03:38

.............
cannot use proxy

damabib 09-18-2009 16:19

Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:9/18/2009 12:21:26 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : xxxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-xxxxxxxxxx
-- HWK Status : 1, DL: 8
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
HWK upgrade process completed.
---------- HWK upgrade finished:12:21:49 PM ----------

damabib 09-18-2009 16:25

Pls is working on first pc i installed but i can not install the setup on second pc pls help fast.....


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