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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 08-07-2013, 08:30   #856 (permalink)
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Quote:
Originally Posted by cdas View Post
Bad HID, Cannot Access Suport
Your HWK is clone.


.
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Old 08-07-2013, 08:45   #857 (permalink)
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Box: 1 Location: 803 Serial: 76091
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 76091
HID: xxxx, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 1111
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 1.22.233.26
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 803 Serial: 76091
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 76091
HID: xxxxxxx, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 1111
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 1.22.233.26
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 76091
NVML: OK


plz help me with this
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Old 08-07-2013, 08:58   #858 (permalink)
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Quote:
Originally Posted by humble123 View Post
Box: 1 Location: 803 Serial: 76091
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 76091
HID: xxxx, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 1111
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 1.22.233.26
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 803 Serial: 76091
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 76091
HID: xxxxxxx, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 1111
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 1.22.233.26
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 76091
NVML: OK


plz help me with this
If you press "Check Box" does it show as ok now?
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Old 08-07-2013, 11:53   #859 (permalink)
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HWK Not Authorised

Hi,

I have a GENUINE box. it has not been updated for a while, in fact it was not updated on the last release. I have 2 boxes and did not need this at the time. Have now tried to update with latest release and get the following

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 545 Serial: 157**
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 15744
HID: 34286637002*****, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 94.192.170.168
Support: Account Ok
Something Wrong, Try to Use [Update Box]
Box: 1 Location: 545 Serial: 157**
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 15744
HID: 34286637002*****, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
HWK: NOT AUTHORISED, Update Box
Your IP: 94.192.170.168
Support: Account Ok
REST: Ok
UFSx: UFS2 SarasSoft, USB S/N: 15744
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 15744
LIC5: True
BOXK: 0
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 15744
HID: 34286637002*****, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
HWK: NOT AUTHORISED, Update Box
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 545 Serial: 15744
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 15744
HID: 34286637002*****, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 94.192.170.168
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Can you help

Thanks
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Old 08-07-2013, 11:54   #860 (permalink)
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Quote:
Originally Posted by foneworkshop View Post
BOX_AUTH_ERROR: 9990
Your HWK is clone.

.
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Old 08-07-2013, 13:09   #861 (permalink)
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Can you write info or creat a new thread about new 2.3.0.1 update suite, how to tick all & untick all
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Old 08-07-2013, 14:05   #862 (permalink)
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Quote:
Originally Posted by javokhir View Post
Can you write info or creat a new thread about new 2.3.0.1 update suite, how to tick all & untick all
http://forum.gsmhosting.com/vbb/f311...rrors-1216246/
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Old 08-07-2013, 14:43   #863 (permalink)
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Quote:
Originally Posted by Odia The Ultimate View Post
Your HWK is clone.

.
It would be worth it in a change error codes, as most users are not aware of the error codes. (example BOX_AUTH_ERROR: 9990 = BOX_AUTH_ERROR: CLONED HWK - NOT UPDATABLE!)
I think this should be done as users unable to see clearly.

or

you make a table of error codes, and must be placed in the first post of the topic.

br.
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Old 08-07-2013, 21:19   #864 (permalink)
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Quote:
Originally Posted by kaller1 View Post
It would be worth it in a change error codes, as most users are not aware of the error codes. (example BOX_AUTH_ERROR: 9990 = BOX_AUTH_ERROR: CLONED HWK - NOT UPDATABLE!)
I think this should be done as users unable to see clearly.

or

you make a table of error codes, and must be placed in the first post of the topic.

br.
Is good idea, but since 99.9999% just post without reading first, it would not really make any difference.
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Old 08-07-2013, 21:42   #865 (permalink)
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Quote:
Originally Posted by Odia The Ultimate View Post
Is good idea, but since 99.9999% just post without reading first, it would not really make any difference.
I agree with you, but there is always the user's responsibility to properly check if support is given....and I think, sooner or later, posting useless logs also significantly fewer.

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Old 08-08-2013, 11:19   #866 (permalink)
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App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 65 Serial: 78036
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 78036
HID: BB2932B-------, HWK: A1.04-PRO1
LIC: True
BoxStat : Ok
Your IP: 123.237.124.219
Support: Account Ok



problum

but softwear install error massage

can't read internet stream. internatreadfilestream failed

pl help
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Old 08-08-2013, 11:29   #867 (permalink)
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Quote:
Originally Posted by mayank.gupta View Post
can't read internet stream. internatreadfilestream failed
SERVER STATUS - USE Panel V 2.3.0.6 - Upgrade/Installation/Support Server Problems
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Old 08-08-2013, 17:17   #868 (permalink)
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Quote:
Originally Posted by Odia The Ultimate View Post

I mean, when you go to software, after checking server, files come out & they are all ticked, how to uncheck all if I want to install one of them?
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Old 08-09-2013, 15:22   #869 (permalink)
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Quote:
Originally Posted by Odia The Ultimate View Post
It means your UFS box is not as it should be, the new panel performs more checks than previous software.


means more clicks on " update box " option or what .. pls clarify sir.....
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Old 08-09-2013, 16:37   #870 (permalink)
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how soloved this eror
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