SERVER STATUS - USE Panel V 2.3.0.7 - Upgrade/Installation/Support Server Problems - Page 2 - GSM-Forum

GsmMunna · 09-13-2009, 11:03

Quote:

Originally Posted by chronic

please i need to know about my hwk.....
i try to upgrade my hwk for 5 days but still not update :so i need to know may be is dead or........................................a live
here is they logs:
pgrade log:
---------- HWK Update Client v 2.0.8.0 ----------
---------- HWK upgrade started:9/13/2009 12:54:14 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : xxxxxxxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-A38A20B1xxxxxxxxxxx
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply

i try it for 5days still i get this error

Why not you use Latest Ver..

http://sarunasoftware.com/supportlogin.html

Here you get latest Update Client..!

Munna.

chronic · 09-13-2009, 11:22

Quote:

Originally Posted by GsmMunna

Why not you use Latest Ver..

http://sarunasoftware.com/supportlogin.html

Here you get latest Update Client..!

Munna.

thanks broo i foget big up

tim20k2002 · 09-13-2009, 11:46

hi i have a tornado flasher with hwk installed tried to do the client update had the no more logs problem waited 24 hours then did the update then installed suite 2.0.9.0 got that installed now my problems start acer program connects atzr connects dct5bb5 error20 kzr connected lg error20 rtp connects then disconnects samsung error 20 se hwk not authorised use update tool can anyone help as i cannot contact reseller has this was bought on ebay never had any problems with any other updates

ali_imran · 09-13-2009, 15:58

Quote:

As Update Client says - Contact your reseller.

Also, try to find out if any of your mistake violate the rules. In future, follow the warnings by Supporters to avoid such inconvenience.

Br,
Shadab Ahmad

ok can u tell me what i do now ??

[Shadab_M] · 09-13-2009, 17:06

Quote:

Originally Posted by tim20k2002

hi i have a tornado flasher with hwk installed tried to do the client update had the no more logs problem waited 24 hours then did the update then installed suite 2.0.9.0 got that installed now my problems start acer program connects atzr connects dct5bb5 error20 kzr connected lg error20 rtp connects then disconnects samsung error 20 se hwk not authorised use update tool can anyone help as i cannot contact reseller has this was bought on ebay never had any problems with any other updates

Just try to update UFS Firmware using Update Client and Upgrade.

For detailed instructions, follow sticky thread regarding this issue by Odia.

Br,
Shadab Ahmad

[Shadab_M] · 09-14-2009, 15:34

Quote:

Originally Posted by ogudageorge

here is my major problem. got the hwk box new(2 weeks) not updated. v2.0.8.0 updated to 2.0.9.0 and was ok. now required update ufs firmware to 2.0.9.0 and there problem begins now "BOX ERROR...0000000". what can I do I cannot send to reseller coz he's too far. China and Kenya. cost too high. how do I update firmware, coz it refuses to req.fbi????? help ASAP!!!!

Try to run update client on that HWK and paste log here.

Br,
Shadab Ahmad

ogudageorge · 09-14-2009, 15:44

Quote:

Originally Posted by shadab_a4u

Try to run update client on that HWK and paste log here.

Br,
Shadab Ahmad

just edited the post mate sorry check it up?

[Shadab_M] · 09-14-2009, 16:01

Quote:

Originally Posted by ogudageorge

-- HWK ERROR : 0004

----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Access violation at address 00402D5D in module 'UpdateClient.exe'. Read of address 00000014

help!!!!!!!!!!

Please follow these one by one:

> Try to replace USB Cable
> Try to use different USB Port or remove any HUB. Better connect to Computers Back USB Port.
> If it does not help, Just Update UFS Firmware with Req.fbi. For further instructions regarding Firmware Update, please follow this link.

Br,
Shadab Ahmad

ogudageorge · 09-14-2009, 16:32

Quote:

Originally Posted by shadab_a4u

Please follow these one by one:

> Try to replace USB Cable
> Try to use different USB Port or remove any HUB. Better connect to Computers Back USB Port.
> If it does not help, Just Update UFS Firmware with Req.fbi. For further instructions regarding Firmware Update, please follow this link.

Br,
Shadab Ahmad

Ok followed your advice 1st Class now I am getting this error:

"None authorised copy of software detected, please use original install pakage."
how should I solve this. genius!

[Shadab_M] · 09-14-2009, 16:40

Quote:

Originally Posted by ogudageorge

Ok followed your advice 1st Class now I am getting this error:

"None authorised copy of software detected, please use original install pakage."
how should I solve this. genius!

You might have used REG files.

If you have successfully Upgraded your HWK, just uninstall old Setup and again install Fresh Setup.

Also if you have downloaded if from somewhere else, I will recommend you to download it from Support Area.

You may login to Support Area by Click Support Site Button in Update Client.

Br,
Shadab Ahmad

Tapanhaz · 09-14-2009, 21:17

I bought two UFS MICRO box from nearest reseller MOBILE STAR (Ranjeet singh, Guwahati, Assam, India)which is 360km away from me. The box have ufs-kit.com sticker on it . On the first disk he provide HWK.reg file . using this file i solve the reset error(hwk login error -1). {{Is this a legal process??}}. But after that when i connect through ufsxdctxbb5 module BOX_AUTH_ERROR:-1 occured> when i told him about this problem, he said that he cann't provide me the update through REQ FBI system and told me to go to his shop with the box to update it(!!!!).
My question is whenever the times come to update the boxes, I have to go his shop which is 360 km away from my place??why cannt he provide me the box update through REQ FBI process? I checked ufs-kit.com and found that he is the only reseller from assam..
Please ODIA THE ULTIMATE help me......................... waiting for your reply.........

gprsman · 09-14-2009, 21:36

Quote:

Originally Posted by shadab_a4u

You might have used REG files.

If you have successfully Upgraded your HWK, just uninstall old Setup and again install Fresh Setup.

Also if you have downloaded if from somewhere else, I will recommend you to download it from Support Area.

You may login to Support Area by Click Support Site Button in Update Client.

Br,
Shadab Ahmad

hello tomorrow I UFS3 + HWK arrive for installation is not good HWK_Support_Suite_Setup_v02.09.000? my reseller told me that I just have to update your HWK module and not the box is correct? if you have advice for me are welcome.

thanks in advance,
gprsman.

GsmMunna · 09-14-2009, 21:52

Quote:

Originally Posted by Tapanhaz

I bought two UFS MICRO box from nearest reseller MOBILE STAR (Ranjeet singh, Guwahati, Assam, India)which is 360km away from me. The box have ufs-kit.com sticker on it . On the first disk he provide HWK.reg file . using this file i solve the reset error(hwk login error -1). {{Is this a legal process??}}. But after that when i connect through ufsxdctxbb5 module BOX_AUTH_ERROR:-1 occured> when i told him about this problem, he said that he cann't provide me the update through REQ FBI system and told me to go to his shop with the box to update it(!!!!).
My question is whenever the times come to update the boxes, I have to go his shop which is 360 km away from my place??why cannt he provide me the box update through REQ FBI process? I checked ufs-kit.com and found that he is the only reseller from assam..
Please ODIA THE ULTIMATE help me......................... waiting for your reply.........

this is your & reseller Problem...! if he is 360k or 2000km you must look b4 you buy..!!

Note:- Official Reseller Site is http://www.ufsxhwk.com/dealers.php

Munna.

Tapanhaz · 09-14-2009, 21:59

He is the nearest reseller. Don't tell me again that THIS IS YOUR LOCATION PROBLEM!!! Can you help me in generate **.fbi files ??? Thanks in advance

GsmMunna · 09-14-2009, 22:05

Quote:

Originally Posted by Tapanhaz

He is the nearest reseller. Don't tell me again that THIS IS YOUR LOCATION PROBLEM!!! Can you help me in generate **.fbi files ??? Thanks in advance

You deside not we advice you to buy from un-official reseller.. Next time b4 you make post see sticky thread Which indicate Clear for such Services Must contact your reseller More details read Link Carefully.

http://forum.gsmhosting.com/vbb/showthread.php?t=370992

8. When you receive xxxxxx.fbi from your UFS reseller, perform steps 1-4 above.

Note: Do Not Spam Again in HWK Section..!

Munna.

09-13-2009, 11:46	#18 (permalink)
tim20k2002 Insane Poster Join Date: Aug 2002 Location: essex Age: 59 Posts: 61 Member: 14367 Status: Offline Thanks Meter: 3	hwk istallation problem hi i have a tornado flasher with hwk installed tried to do the client update had the no more logs problem waited 24 hours then did the update then installed suite 2.0.9.0 got that installed now my problems start acer program connects atzr connects dct5bb5 error20 kzr connected lg error20 rtp connects then disconnects samsung error 20 se hwk not authorised use update tool can anyone help as i cannot contact reseller has this was bought on ebay never had any problems with any other updates

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09-14-2009, 21:17	#26 (permalink)
Tapanhaz Junior Member Join Date: Sep 2007 Posts: 31 Member: 591049 Status: Offline Thanks Meter: 3	I bought two UFS MICRO box from nearest reseller MOBILE STAR (Ranjeet singh, Guwahati, Assam, India)which is 360km away from me. The box have ufs-kit.com sticker on it . On the first disk he provide HWK.reg file . using this file i solve the reset error(hwk login error -1). {{Is this a legal process??}}. But after that when i connect through ufsxdctxbb5 module BOX_AUTH_ERROR:-1 occured> when i told him about this problem, he said that he cann't provide me the update through REQ FBI system and told me to go to his shop with the box to update it(!!!!). My question is whenever the times come to update the boxes, I have to go his shop which is 360 km away from my place??why cannt he provide me the box update through REQ FBI process? I checked ufs-kit.com and found that he is the only reseller from assam.. Please ODIA THE ULTIMATE help me......................... waiting for your reply.........

09-14-2009, 21:59	#29 (permalink)
Tapanhaz Junior Member Join Date: Sep 2007 Posts: 31 Member: 591049 Status: Offline Thanks Meter: 3	He is the nearest reseller. Don't tell me again that THIS IS YOUR LOCATION PROBLEM!!! Can you help me in generate **.fbi files ??? Thanks in advance