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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK


 
 
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Old 05-25-2010, 22:40   #556 (permalink)
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Quote:
Originally Posted by lusomaco View Post
i have try download this file RM-505_EMEA_20.0.019_v4.0.exe in support but only appears in utorrent 2.0.2 Access is denied why?

Please help


the same with this file RM-505_EMEA_21.0.045_v6.0.exe
All ok here, maybe you can provide more info if you expect some help.

Odia.
Attached Images
File Type: jpg rm-505.jpg (68.1 KB, 192 views)
 
Old 05-27-2010, 15:17   #557 (permalink)
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Arrow

@leong_ic

Try to use latest update Client, In case same problem Change cable & if still same Contact Your reseller.!!


Munna.
 
Old 05-27-2010, 16:17   #558 (permalink)
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Quote:
Originally Posted by Odia The Ultimate View Post
All ok here, maybe you can provide more info if you expect some help.

Odia.
problem solved i unistall and install utorrent and all ok

thanks
 
Old 05-27-2010, 17:00   #559 (permalink)
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Quote:
Originally Posted by GsmMunna View Post
Firmware Damage Contact your Reseller


Munna.

my reseller is saying eprom is damage and no chance to repair eprom,now what i do...
 
Old 05-27-2010, 22:29   #560 (permalink)
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Quote:
Originally Posted by adityajha View Post
my reseller is saying eprom is damage and no chance to repair eprom,now what i do...
EEPROM is ok, its the MCU which is corrupted and if box is under warrenty, you DEMAND to your reseller to fix or exchange it.

Odia.
 
Old 05-29-2010, 11:35   #561 (permalink)
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Upgrade log:
---------- HWK Update Client v 2.0.1.0 ----------
---------- HWK upgrade started:25/12/2009 04:56:21 ã ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 51052
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK ID : A1.04-PRO1-3AD4674F41600089
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

Mr Odia pls help me why my box say that
 
Old 05-29-2010, 12:54   #562 (permalink)
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Quote:
Originally Posted by Kikibox View Post
Upgrade log:
---------- HWK Update Client v 2.0.1.0 ----------
---------- HWK upgrade started:25/12/2009 04:56:21 ã ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 51052
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: N-BOX
-- HWK ID : A1.04-PRO1-3AD4674F41600089
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Authentication stage error: Server reported error:Account for this HWK module does not exist on server. Please contact your reseller!

Mr Odia pls help me why my box say that
http://forum.gsmhosting.com/vbb/5848587-post582.html

Odia.
 
Old 05-29-2010, 15:38   #563 (permalink)
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cannot update hwk

i am tring to update hwk getting error:
Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:5/29/2010 7:35:42 AM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 13xxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-6839Cxxxxxxxxxxxxxx
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Error preparing connection to server! Please check your internet connection and try again. Can't open internet URL. InternetOpenURL failed!

please tell me when server shuld back online?
B.R.
BABBU
 
Old 05-29-2010, 16:38   #564 (permalink)
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Quote:
Originally Posted by babbu View Post
please tell me when server shuld back online?
Its not offline.

Odia.
 
Old 06-13-2010, 14:03   #565 (permalink)
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sir i cannot open support are here is the error.
 
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Old 06-13-2010, 16:28   #566 (permalink)
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Quote:
Originally Posted by umarg View Post
sir i cannot open support are here is the error.
I think maybe there is some DNS problems, because here the server can open fine.

Odia.
 
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Old 06-16-2010, 19:45   #567 (permalink)
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resp member iam connectde hwk box for update the follow massage -Authentication stage error: Error: Server returned unrecognized reply
( i am use v2.09 not install v2.10) pl. help me because i am work in village not a city
 
Old 06-16-2010, 21:05   #568 (permalink)
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Quote:
Originally Posted by jitu pawar View Post
resp member iam connectde hwk box for update the follow massage -Authentication stage error: Error: Server returned unrecognized reply
( i am use v2.09 not install v2.10) pl. help me because i am work in village not a city
use this link to download latest updates

Official SarasSoft Rapidshare Mirrors:- RapidShare: 1-CLICK Web hosting - Easy Filehosting


Munna.
 
Old 06-22-2010, 10:39   #569 (permalink)
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pls i need help .

pls i need help to update my hwk with ufs .but it give me unexpected exception.box-auth-error..1111
 
Old 06-22-2010, 10:48   #570 (permalink)
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Quote:
Originally Posted by EBENEDEE View Post
pls i need help to update my hwk with ufs .but it give me unexpected exception.box-auth-error..1111
Just run the update client again and do a full server update and all will be ok, if you have no more logs you will need to contact your reseller.


Munna.
 
 

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