HWK authorization error - GSM-Forum

agronx · 05-16-2007, 09:39

Dear all,

After I formated my computer and reinstalled UFS Suite and HWK I got this error messag:

Unexpected Exceptation: BOX_AUTH_ERROR: 20

You have also attached the screenshot.

Thanks in advance
Attached Images

..::Sunil::.. · 05-16-2007, 09:53

Don't use clone box...Buy a og hwk...

B.r.
Sunil.

andre128 · 05-16-2007, 10:36

DO NOT, perform this process unless you have Box Auth Error 20, or you are advised to do so.

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. Send this file to your reseller.
8. When you receive xxxxxx.fbi from your reseller, perform steps 1-4 above.
9. Select xxxxxx.fbi
10. After a few seconds your box will be authorised.

Your reseller is the only person who can help with this process, do not ask here in the forum, we will not generate xxxxxx.fbi files for you.

NOTES:-

1. the xxxxxx.fbi file sent by your reseller is one time use only.
2. once you have made the xxxxxx.req file, do not perform any other steps on the box, since this will cause the xxxxxx.fbi file to be out of sync.

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05-16-2007, 09:53	#2 (permalink)
..::Sunil::.. Banned Join Date: Jan 2007 Location: India Age: 34 Posts: 2,705 Member: 432364 Status: Offline Thanks Meter: 270	Don't use clone box...Buy a og hwk... B.r. Sunil.

05-16-2007, 10:36	#3 (permalink)
andre128 No Life Poster Join Date: Aug 2005 Location: MY Posts: 2,369 Member: 172261 Status: Offline Thanks Meter: 364	DO NOT, perform this process unless you have Box Auth Error 20, or you are advised to do so. 1. Run the update client. 2. Select your language. 3. Click "Next". 4. Wait until the "Update UFS Firmware" button is enabled and then click it. 5. Select req.fbi file, you will need to get this file from the support area. 6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number) 7. Send this file to your reseller. 8. When you receive xxxxxx.fbi from your reseller, perform steps 1-4 above. 9. Select xxxxxx.fbi 10. After a few seconds your box will be authorised. Your reseller is the only person who can help with this process, do not ask here in the forum, we will not generate xxxxxx.fbi files for you. NOTES:- 1. the xxxxxx.fbi file sent by your reseller is one time use only. 2. once you have made the xxxxxx.req file, do not perform any other steps on the box, since this will cause the xxxxxx.fbi file to be out of sync.