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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SAGEM JTAG UNLOCKER

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Old 12-08-2005, 10:47   #1 (permalink)
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2 Days and still waiting for codes


I have registered my box, emailed the correct email with my logs and had 2 replies from Panayot saying for me to register my box!!

Someone tell me WTF is going on because I am losing money here and no-one seems to give a shít about it.....

I resell this product, and can only praise it's ability to unlock, but how can I carry on doing this if you keep me waiting 2 days for unlock codes??

Someone please give me some answers...

WBR

yeldar
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Old 12-08-2005, 11:16   #2 (permalink)
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The rules!

Logs support RULES ! ! !
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Old 12-08-2005, 11:34   #3 (permalink)
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YEAH, YEAH.....

Rules followed, and last reply was that it would be sorted, but still no luck!!

Not a very good way to advertise yourself though, and unless it's sorted I will be removing your boxes from my website and will start selling something that provides support!!

WBR

yeldar
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Old 12-08-2005, 11:36   #4 (permalink)
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username: yeldar
web: www.allgsm.co.uk
box s/n: ********
Hi mate,
I have 2 log request for you to do for me please!!
LOG REQUEST 1:
IMEI: 35610700301994-3;
Phone Info: 502740138960 KB3,ZF: 040705 1605; HT (45 00 01); Phone Code: 00000000
LOG REQUEST 2:
IMEI: 35610700301921-6;
Phone Info: 050027413896 KB3,ZF: 040705 1605; HT (45 00 01); Phone Code: 00000000



Pls, no logs here!

Last edited by Oxo_Boxo; 12-08-2005 at 14:58.
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Old 12-08-2005, 11:46   #5 (permalink)
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Thank You for registration!
Your Login will be activated within 24hrs after our support team verifies it.
Please await our mail.
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Old 12-08-2005, 13:33   #6 (permalink)
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Had an email asking me to register again, and wait for confirmation.....

This is a damn joke guys!!

3 times I have registered, and have another 14 handsets to get unlocked, so pull your fingers out and show your worth!!

WBR

yeldar

username: yeldar_gsm
email: [email protected]
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Old 12-08-2005, 13:48   #7 (permalink)
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Mate i had the same trouble when i first got my box from you, they told me that you were not a re-seller and to send the box back to you!

It took a few dasy to get it all sorted.
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Old 12-08-2005, 14:20   #8 (permalink)
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Yes, well they know who I get my boxes from and obviously they are not clones!!!

If they don't give a damn about supporting their products then they should not be in this business!!

I am losing money and customers, and will definately not buy any more of these boxes again until they redeem themself's by providing support like others!!!

WBR

yeldar

I will just have to register again and again and again and again until they do something!!
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Old 12-08-2005, 14:28   #9 (permalink)
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I drop the idea to buy this dongle after so many things happening in here.So no headache and crying.
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Old 12-08-2005, 15:08   #10 (permalink)
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@yeldar
Can you explain now what was your mistake?
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Old 12-08-2005, 15:21   #11 (permalink)
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Quote:
Originally Posted by latigido
@yeldar
Can you explain now what was your mistake?
Mistake??

There was no mistake, because I have been registered for 2 months and not had any problems in getting codes until 2 days ago, when they asked me to register again......

And then the trouble started!!!!

If this is not sorted within 1 hours I will edit my site for this box and tell people not to buy this product and send them to this thread!!

If it IS sorted within 1 hour I will keep it as it is!!

WBR

yeldar
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Old 12-08-2005, 15:37   #12 (permalink)
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i am sure ur problem will be sorted out now.sometimes some people like this kind of talking.wish u best of luck.i am with all the users not producers.
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Old 12-08-2005, 15:45   #13 (permalink)
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Quote:
Originally Posted by yeldar
If this is not sorted within 1 hours I will edit my site for this box and tell people not to buy this product and send them to this thread!!
Heh
And what box they will buy then???

BR

PS:No personal ofence
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Old 12-08-2005, 15:47   #14 (permalink)
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@ clinic4fones,

I am not saying the product is bad, just that the people behind it are stupid and don't give a damn about customer care!!

And yes, people do need a bit of a kick to get their act together and start to be more focused on supporting than ignoring customer and customer feedback!!

I have now lost over €200 today because they suddenly decide I have to register again.....even though they have provided me with codes before!!

And it just gets me down when they play these silly games!!
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Old 12-08-2005, 15:52   #15 (permalink)
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just a thought,
maybe the box you are using now is different from the one you used 2 months ago.
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