help setting up sag dd

[sojourn]

hi

i am having a problem setting up sagem dd box..i received this box without any s/w..i was told to download sag logger the read serial number of box then to register at support site to download main software..however when i run sag logger it says dongle not detected..is there a driver i have to download or is there a poblem with my lpt cable...please advise

thanks in anticipation

[Oxo_Boxo]

Originally Posted by sojourn

hi

i am having a problem setting up sagem dd box..i received this box without any s/w..i was told to download sag logger the read serial number of box then to register at support site to download main software..however when i run sag logger it says dongle not detected..is there a driver i have to download or is there a poblem with my lpt cable...please advise

thanks in anticipation

Both LPT and USB cables must be connected ...
Also what type is your PC - desktop or mobile ?

BR

[sojourn]

hi

thanks for your prompt reply...i am using a desktop pc..is there any other way i can get serial number ..i have connected both lpt and usb cable and box powers on with blue light..still no response..

do i have to use a special lpt cable or just a standard one?

thanks

[Oxo_Boxo]

Originally Posted by sojourn

hi

thanks for your prompt reply...i am using a desktop pc..is there any other way i can get serial number ..i have connected both lpt and usb cable and box powers on with blue light..still no response..

do i have to use a special lpt cable or just a standard one?

thanks

When PC is desktop type, i hope LPT port is not additional PCI/ePCI card.
Of course standard LPT cable is enough.
Please check LPT port setting in BIOS - we prefer to select LPT1, in ECP+EPP mode.

Also, you can try on other PC too.

Without successful connection between PC and box - S/N is useless.


BR

[Afzaal]

smart clip and sagdd use standard LPT cables.
u can check ur box at any other friends lab who got smart clip or sagdd.
if same result on different aswell place then send him back the box who sent u.

[sojourn]

hey

thanks to afzaal ..tried with smart clip cable and worked ..turns out the 3 brand new lpt cables were either faulty or not compatible..

sojourn