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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SAGEM JTAG UNLOCKER

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Old 09-05-2008, 14:48   #1 (permalink)
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Zte A35 Unlock Ok Now Imei 004999....


today i unlock 04 ZTE but the last one say unlock success but when put sim card, still "sim bloké". the phone imei was *** (352880028050788) now it is 004999010640000 and phone no counter bloked.
what to do now as repair IMEI is cost one credit?

NB: please don't tell me that Imei was like that before i unlock because first time i unlock, log file show me correct imei, i give the phone to customer to tested all the five phone, he return now with that one then i lock imei it is *** so i decide to unlock again unlock ok but with sim still 'sim bloké". then i check imei again correct. now i want to start post here then put a sim again and check imei incorrect now.
 
Old 09-05-2008, 14:55   #2 (permalink)
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see log of the phone between first unlock and last unlock when return me phone by customer!

Quote:
[09/05/08 11:05:20] 2. Press Power ON shortly!
[09/05/08 11:05:20] 1. Remove the battery and then insert it again!
[09/05/08 11:05:20]
[09/05/08 11:05:29] IMEI: 35288002805409-5
[09/05/08 11:05:30] Direct unlock succeeded.
[09/05/08 11:08:38]
[09/05/08 11:08:39] 2. Press Power ON shortly!
[09/05/08 11:08:39] 1. Remove the battery and then insert it again!
[09/05/08 11:08:39]
[09/05/08 11:08:52] IMEI: 35288002805078-8
[09/05/08 11:08:52] Direct unlock succeeded.
[09/05/08 11:12:09]
[09/05/08 11:12:09] 2. Press Power ON shortly!
[09/05/08 11:12:09] 1. Remove the battery and then insert it again!
[09/05/08 11:12:09]
[09/05/08 11:12:21] IMEI: 35288002817336-6
[09/05/08 11:12:22] Direct unlock succeeded.
[09/05/08 11:18:08]
[09/05/08 11:18:08] 2. Press Power ON shortly!
[09/05/08 11:18:08] 1. Remove the battery and then insert it again!
[09/05/08 11:18:08]
[09/05/08 11:18:27] IMEI: 35288002244821-0
[09/05/08 11:18:27] Direct unlock succeeded.
[09/05/08 11:20:47]
[09/05/08 11:20:47] 2. Press Power ON shortly!
[09/05/08 11:20:48] 1. Remove the battery and then insert it again!
[09/05/08 11:20:48]
[09/05/08 11:20:56] IMEI: 35288002263795-2
[09/05/08 11:20:57] Direct unlock succeeded.
[09/05/08 13:55:55]
[09/05/08 13:55:56] 2. Press Power ON shortly!
[09/05/08 13:55:56] 1. Remove the battery and then insert it again!
[09/05/08 13:55:56]
[09/05/08 13:56:03] IMEI: 35931401793179-3
[09/05/08 13:56:03] Direct unlock succeeded.
[09/05/08 14:00:02]
[09/05/08 14:00:03] 2. Press Power ON shortly!
[09/05/08 14:00:03] 1. Remove the battery and then insert it again!
[09/05/08 14:00:03]
[09/05/08 14:00:15] IMEI: 35288002805078-8
[09/05/08 14:00:16] Direct unlock succeeded.
[09/05/08 14:01:06]
[09/05/08 14:01:06] 2. Press Power ON shortly!
[09/05/08 14:01:06] 1. Remove the battery and then insert it again!
[09/05/08 14:01:06]
[09/05/08 14:01:47] No active Phone Code
[09/05/08 14:01:47]
[09/05/08 14:01:47] Flash File Path: C:\SAGDD BOX\Flash.bin
[09/05/08 14:01:47] Reading flash completed successfuly.
[09/05/08 14:05:57]
[09/05/08 14:05:57] 2. Press Power ON shortly!
[09/05/08 14:05:57] 1. Remove the battery and then insert it again!
[09/05/08 14:05:57]
[09/05/08 14:06:08] IMEI: 35232301505823-3
[09/05/08 14:06:09] Direct unlock succeeded.
 
Old 09-05-2008, 15:09   #3 (permalink)
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@denard

I hope at last you will undestand where is the real support!
[email protected]
[email protected]
 
Old 09-05-2008, 16:13   #4 (permalink)
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post as been send in support with flash file before i post here!
 
Old 09-05-2008, 19:35   #5 (permalink)
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@denard
4 h. later we received two e-mails with attached files.
Problem is clear.
You used bad cable or tryed to unlock phone with empty battery!
Resolving the problem is obviously!
Just make restore default lock, then unlock phone again.
 
Old 09-05-2008, 20:54   #6 (permalink)
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ok i'm going to try what you said but notice that i send e-mails the same time i was posted here. also i use the same battery for the 05 ZTE A35 i was unlock but only that one have that problem but why it say unlock i the first try but still lock? why at the second try unlock it unlock again but still lock then after Imei be change?
i'm not convince by your explication but satisfied that restore default are going to solved the problem!
 
Old 09-18-2008, 16:47   #7 (permalink)
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Ok today try restore lock for these phone it say restore default lock succeeded but imei still the same; even after i try to unlock it again it say ok but still lock!

I try unlock 03 set a35 today again only 02 work the last one go again to imei 00049, i try restore default but the same story!

Where is the log you promise me in my email box to repair this phone? I have never see one log add now i even have another one that go to the same state like that other one.
 
Old 09-18-2008, 16:48   #8 (permalink)
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That is log of today unlock and restore for old and new one

Quote:
problem: Restore default lock failed!

1. Remove the battery and then insert it again!
2. Press power on shortly!

Direct unlock succeeded.
Imei: 35288002805078-8

1. Remove the battery and then insert it again!
2. Press power on shortly!

Direct unlock succeeded.
Imei: 35288002805078-8

1. Remove the battery and then insert it again!
2. Press power on shortly!

Restore default lock succeeded.

1. Remove the battery and then insert it again!
2. Press power on shortly!

Problem: Bootloader failed!

1. Remove the battery and then insert it again!
2. Press power on shortly!

Restore default lock succeeded.

1. Remove the battery and then insert it again!
2. Press power on shortly!

Problem: Bootloader failed!
 
Old 09-18-2008, 16:51   #9 (permalink)
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Another log file with restore and unlock

Quote:
1. Remove the battery and then insert it again!
2. Press power on shortly!

Restore default lock succeeded.

1. Remove the battery and then insert it again!
2. Press power on shortly!

Problem: Bootloader failed!

1. Remove the battery and then insert it again!
2. Press power on shortly!

Problem: Restore default lock failed!

1. Remove the battery and then insert it again!
2. Press power on shortly!

Problem: Restore default lock failed!

1. Remove the battery and then insert it again!
2. Press power on shortly!

Direct unlock succeeded.

1. Remove the battery and then insert it again!
2. Press power on shortly!

Direct unlock succeeded.
Imei: 35288002264412-3

1. Remove the battery and then insert it again!
2. Press power on shortly!

Direct unlock succeeded.
Imei: 35288002250934-2

1. Remove the battery and then insert it again!
2. Press power on shortly!

Problem: Bootloader failed!

1. Remove the battery and then insert it again!
2. Press power on shortly!
 
Old 09-19-2008, 04:51   #10 (permalink)
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so what's wrong with first created backup?

if after restore IMEI still same, from where SagemEG software get those backup, or IMEI data are not stored on those backup???


br
 
Old 09-19-2008, 05:55   #11 (permalink)
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i'm waiting answer from super man! if something wrong with first created backup, may be support going to tell us! me i follow procedure but can't succeeded!
 
Old 09-19-2008, 07:12   #12 (permalink)
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i think supported imei in furious gold ,try to furious gold ,



Man, the problem is different!
Your advice is useless because SagDD supports IMEI repair.

Last edited by latigido; 09-19-2008 at 07:18.
 
Old 09-19-2008, 07:12   #13 (permalink)
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@denard
Over and over again you has did strange and funny actions.
Because you never follow my recomendation correctly.
PLEASE USE RIGHT WAY FOR RESOLVING SIMILAR PROBLEM, post the problem to [email protected]!
Is this so difficult for you?
Why you not post all truth?
Imei: 35288002805078-8 was succesfully unlocked on 5.September.2008.
You did "Do the Job" twice successfully.
I not see any server log for that phone with damaged IMEI.
So, two weeks later you tried again to unlock same phone.
Same phone but not same FW! Someone reflashed that phone with wrong FW ( from different model). 100%!!!!! The result is clear!

You can play with phones and softwares, but I shall not participate.

Once again, for fast and best result use
[email protected]
 
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Old 09-20-2008, 17:45   #14 (permalink)
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ok first you remember i post in support email for this problem and support ask to restore but unfortunately when i was posting for ask help, the customer took the phone before i can try restore as your support reply me. notice that on that date the phone was not successfully unlock because when it say unlock was ok, i didn't put sim to test because it was 05 set for unlock and always i don't need to test if unlock ok because i'm sure of sagdd when it say successfully. so when customer came to take those phone, he tested and we realise that particular one was not unlock. so i decide to retry it 03 times and always say unlock ok but when put sim have "bloké". i check for Imei now it is 00049...(different of 35288...of begining).
so this is two week later the same customer( phone reseller) bring me that phone(0049..) with 03 other one to unlock. now 02 phones unlock ok then the last one go to IMEI 00049.....again. i try to restore it say restore ok but the same imei remain.
now i also try to restore the old one of two week ago but always failed but when try unlock it succeeded. just look my log and you can confirm what i'm say!

NB: IF I DO SOMETHIMES WRONG WHY ANOTHER ONE GO TO IMEI 0049... AGAIN IN THE LAST 03 SET I UNLOCK ON THE 18-09-08?
 
Old 09-20-2008, 19:20   #15 (permalink)
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@denard

Seems you not want to understand was I told you!
You post here 1000 useless words but noting about the real situation!
Why you ignore my simple question, who and why re-flashed phones with wrong FW?????????????
Be honest and post the truth on right place - [email protected].
So you will get faster and real support without insulting anybody!
BTW, check all forum. You are not our single user but you are the single user with similar problem.



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