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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Alcatel > Alcatel TCL Phones and New Models

Alcatel TCL Phones and New Models OT, OH & E series, and all new TCL and Alcatel Models which are not listed in upper sections.

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Old 12-10-2019, 11:50   #1 (permalink)
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Alcatel 3088x stuck on logo


Someone know procedure for hard reset? i try # + power on but not work...
Alcatel 3088x

Thanks in advance
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Old 12-10-2019, 23:19   #2 (permalink)
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Quote:
Originally Posted by fabb_ved View Post
Someone know procedure for hard reset? i try # + power on but not work...
Alcatel 3088x

Thanks in advance
It should be * + # + Power On, have you tried that ?
If that doesnt work too ... will check in factory documents ...

You can also post original phone PID (ie: 3088X-2xXXXXx)

b.r.
Alex
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Old 12-11-2019, 10:02   #3 (permalink)
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Thanks but *+#+Power on not work...
phone PID 3088X-3CWNIT1

Thanks
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Old 12-11-2019, 22:14   #4 (permalink)
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Quote:
Originally Posted by fabb_ved View Post
Thanks but *+#+Power on not work...
phone PID 3088X-3CWNIT1

Thanks
I found some procedure ....

Quote:
With the device powered off, press and hold the Volume Up key. While holding down the Volume Up key, press and hold the End Call/Power key. Release both keys when the alcatel logo appears on the screen. On the KaiOS Recovery screen, scroll to highlight Wipe data/factory reset.
If not working ... Check PM, try what i sent and post results.

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Old 03-04-2020, 10:38   #5 (permalink)
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Hi,
I have the very same problem, my Alcatel 3088 doesnt start ad just keeps getting stuck on the logo / startup screen.

I tried all the different key combinations but none of them brings me to a recovery / hard reset menu.


Any other ideas? My PID is 3088X-3AALWE1. (I also wrote to alcatel support but they just losed my ticket )



Thanks a lot for any ideas!
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Old 12-17-2021, 17:52   #6 (permalink)
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On this link you have flasher and firmware ( chose one with unlock in name)
To boot device in flash mode keep green call button and attach to pc.


UPGRADEDOWNLOAD_R23.0.0001

3088X.BYFR.V1.8.20200114.UNLOCK

Alcatel_3088X_V1.8_200114_SPD

Last edited by Brka; 10-12-2022 at 21:37. Reason: fixed links
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Old 10-08-2022, 20:14   #7 (permalink)
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hi! I can't find

new Link pls...

i want this rom TR rom

example: Alcatel 3088X 4G Version: 3088X_ALTR_V2.1_20200604 - unlock - sp9820e_2h10_oversea-user 4.4.4 KTU84P – sp9820e_2h10
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Old 10-12-2022, 21:37   #8 (permalink)
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Quote:
Originally Posted by mydonose75 View Post
hi! I can't find

new Link pls...

i want this rom TR rom

example: Alcatel 3088X 4G Version: 3088X_ALTR_V2.1_20200604 - unlock - sp9820e_2h10_oversea-user 4.4.4 KTU84P – sp9820e_2h10
Links that user posted, works, i removed one non-working link.


***EDIT: Check PM.

b.r.
Alex
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Last edited by Brka; 10-15-2022 at 01:52. Reason: add info
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